3917 N Carson Street Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (48 reviews)

Aubre Okeefe

March 17, 2025

Dennis was professional and repaired our dryer quickly!

Source: Google

Customer service response - Thank you for the 5-star review, Aubre! We're glad to hear Dennis was professional and repaired your dryer quickly.

Sears Home Services on March 17, 2025

Linda Holly

January 28, 2025

Tech was friendly and understanding. Fixed the issue.

Source: Google

Customer service response - Thank you for the 5-star review, Linda! We're glad to hear our tech was friendly and understanding while fixing the issue.

Sears Home Services on January 28, 2025

Chainsaw of Truth

January 16, 2025

Dennis, the technician who repaired my 19 year old fridge, was a true professional. He diagnosed the problem accurately, got the parts ordered the same day, and had the repairs completed quickly. Glad to know you can still count on Sears for employing true professionals.

Source: Google

Customer service response - Thank you for the 5-star review! We're delighted to hear Dennis provided professional and efficient service for your fridge repair.

Sears Home Services on January 16, 2025

SOPHIE FLAHERTY

January 12, 2025

"10 Stars Out of 10" for JORDAN R of Sears Home Services for installing a repair part for my 1992-vintage Kenmore dryer on 1/9/2025! He kept me advised of his arrival time and performed the work in a professional, friendly, and efficient manner. No more laundry-day woes for me!

Source: Google

Customer service response - Thank you for the glowing review, Sophie! We're thrilled to hear Jordan provided professional, friendly, and efficient service for your dryer repair.

Sears Home Services on January 12, 2025

Diane Cummings

January 09, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on January 09, 2025

Reveka Rivera

January 09, 2025
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on January 09, 2025

Patricia Almond

January 04, 2025

Technician was timely, and resolved the issue quickly

Source: Google

Customer service response - Thank you for the 5-star review, Patricia! We're glad to hear our technician was timely and resolved the issue quickly.

Sears Home Services on January 05, 2025

Sharon Wallace

November 21, 2024

very efficient and helpful serviceman

Source: Google

Customer service response - Thank you for the 5-star review, Sharon! We're glad to hear our serviceman was efficient and helpful.

Sears Home Services on November 21, 2024

Kendra McCallister

November 14, 2024

My technician was timely, efficient and knowledgeable. Scheduling the appointment was easy, however, the automated confirmation system kept telling me I had not confirmed my appointment and I found it difficult to reach someone to confirm my appointment. The service and part were pricey, but I didn’t have any other options in my area. Overall, I’m happy with my experience.

Source: Google

Customer service response - Thank you for your feedback, Kendra! We're glad to hear your technician was timely and efficient, and we apologize for the issues with the confirmation system.

Sears Home Services on November 14, 2024

Loydene Davis

November 06, 2024

Dennis is so knowledgeable. He did a fine job. My beautiful fridge is working again.

Source: Google

Customer service response - Thank you for the 5-star review, Loydene! We're delighted to hear Dennis's expertise got your fridge working beautifully again.

Sears Home Services on November 06, 2024

Average Rating: 4.5/5 (48 reviews)