3917 N Carson Street Reviews
Showing most recent reviews from verified customers of Sears Home Services
Aubre Okeefe
Dennis was professional and repaired our dryer quickly!
Customer service response - Thank you for the 5-star review, Aubre! We're glad to hear Dennis was professional and repaired your dryer quickly.
Sears Home Services on March 17, 2025
Linda Holly
Tech was friendly and understanding. Fixed the issue.
Customer service response - Thank you for the 5-star review, Linda! We're glad to hear our tech was friendly and understanding while fixing the issue.
Sears Home Services on January 28, 2025
Chainsaw of Truth
Dennis, the technician who repaired my 19 year old fridge, was a true professional. He diagnosed the problem accurately, got the parts ordered the same day, and had the repairs completed quickly. Glad to know you can still count on Sears for employing true professionals.
Customer service response - Thank you for the 5-star review! We're delighted to hear Dennis provided professional and efficient service for your fridge repair.
Sears Home Services on January 16, 2025
SOPHIE FLAHERTY
"10 Stars Out of 10" for JORDAN R of Sears Home Services for installing a repair part for my 1992-vintage Kenmore dryer on 1/9/2025! He kept me advised of his arrival time and performed the work in a professional, friendly, and efficient manner. No more laundry-day woes for me!
Customer service response - Thank you for the glowing review, Sophie! We're thrilled to hear Jordan provided professional, friendly, and efficient service for your dryer repair.
Sears Home Services on January 12, 2025
Diane Cummings
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 09, 2025
Reveka Rivera
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 09, 2025
Patricia Almond
Technician was timely, and resolved the issue quickly
Customer service response - Thank you for the 5-star review, Patricia! We're glad to hear our technician was timely and resolved the issue quickly.
Sears Home Services on January 05, 2025
Sharon Wallace
very efficient and helpful serviceman
Customer service response - Thank you for the 5-star review, Sharon! We're glad to hear our serviceman was efficient and helpful.
Sears Home Services on November 21, 2024
Kendra McCallister
My technician was timely, efficient and knowledgeable. Scheduling the appointment was easy, however, the automated confirmation system kept telling me I had not confirmed my appointment and I found it difficult to reach someone to confirm my appointment. The service and part were pricey, but I didn’t have any other options in my area. Overall, I’m happy with my experience.
Customer service response - Thank you for your feedback, Kendra! We're glad to hear your technician was timely and efficient, and we apologize for the issues with the confirmation system.
Sears Home Services on November 14, 2024
Loydene Davis
Dennis is so knowledgeable. He did a fine job. My beautiful fridge is working again.
Customer service response - Thank you for the 5-star review, Loydene! We're delighted to hear Dennis's expertise got your fridge working beautifully again.
Sears Home Services on November 06, 2024