150 Woodbridge Center Ct Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gas stove igniter
He was very courteous and fixed the issue with the stove
Sandra K, Avenel, NJ
Dishwasher
The part for the dishwasher no longer being made. He was courstesy . So what happens?
Vera J, Sewaren, NJ
Great technician.
Very experienced and great technician. I would definitely recommend him.
Chirag B, Edison, NJ
Clothes washer
Excellent job , nice work. Got missing part quickly in extreme heat in summer.
Nyk, Edison, NJ
Dishwasher
Excellent work by technician. On time and good job.
Ram R, Metuchen, NJ
Dishwasher repair
Me. Karl is good and very knowledgeable about the industry. Thanks Mr. Karl .
Radha K, Edison, NJ
Title
It was all wrong. He did not have the part to make the repair. Also he doesn't fix what was needed. He was very nice and polite but couldn't make the repair
Debra R, Colonia, NJ
Ian review
Ian initially told my husband we needed a plumber. They sent him back because the plumber said we needed a HAVAC person. When Ian came back he called & said he was in the driveway & may not be able to service the unit. I & my husband told him to come in because the work that needed to be done and something about a pump was in the attic not outside. The only other part that was mentioned as well was a coil, which I believe is outside. Not good.
Tanya A, Metuchen, NJ
Customer service response - Dear Tanya thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 08, 2024
Not enough work put in
Would expect more than just pressing few buttons & deciding the machine wont work.
Parth D, Iselin, NJ
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on February 09, 2024
unhappy customer
Tom my service repair technician was excellent, however, the customer service I received during the process was horrible. I was never able to speak to a live person that was able to keep me abreast of the situation after i spent an entire day from 8am-5pm waiting home from work for my service repair man to show up only to find out from the automated call center or an email that I had been rescheduled 2 days later only to have to take another day off from work and wait another entire day from 8am-5pm. In the past we were given a 4 hour window to choose from either morning or afternoon to wait which was more reasonable than a window from 8a,-5pm.. I found this to be extremely fustrating and rude for Sears to think that my time was not valued.
Gina L, Staten Island, NY
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on February 09, 2024
