50 Route 46 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Un professional
Technician was very rude to my wife. He seemed to have an attitude about the whole situation. Totally disappointed with the non professionalism. I will never use sears home services again.
Gabriel C, Clifton, NJ
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on October 20, 2023
When can I wash my cloths??
Problem was misdiagnosed. Warranty company wants a second opinion. Over 4 weeks with no washing machine which is a Sears machine. Commination with Sears is harder than dealing with the pentagon. Please have someone call me!
Peter R, Franklin Lks, NJ
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on September 28, 2023
Nothing to do with the technician.
I dislike your hours of service. How do you guys give people? The time frame between eight and five and then showed up exactly like a minute befire 5 pm ridiculous .. Not everybody has the luxury to be home sitting on their butt all day.. And has nothing tk do with the technician..
Morayma C, Bloomfield, NJ
Customer service response - Hi, Thank you for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue please email us at [email protected] and we will be able to see how we can help out. Please reference this review in your message, thank you.
Sears Home Services on September 22, 2023
Awful
He was absolutely terrible! Did not look at the whole system. Simply looked outside and said that all we need to do is hose it down and then left. This is clearly someone who wanted to do the minimum. He did not investigate the issues at all. This is unacceptable. If I could give zero stars I would
Rachel W, Wayne, NJ
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 01, 2023
