1640 Route 22 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Good performance.
He fixed the problem of our cooktop to our satisfaction.
Jimmy L, Warren, NJ
Washer
Very informative
Rafael F, Green Brook, NJ
We Received Great Service
Our technician, Nicholas, was knowledgeable, professional and a nice person. He explained everything to us and did a great job repairing our dryer. He arrived within the window of time agreed to and he texted us and called also. So his communication was very good and helpful. He did a good job explaining the offer of buying a service contract on our appliances, which I did purchase. It just made sense. Altogether a good job by Nicholas! I would recommend Sears Service for appliance repairs!
Mrs. D, Plainfield, NJ
Review
I appreciate David's thoroughness and expertise in diagnosing the issue. He was professional and explained everything to me during his work.
Karen L, White Hse Sta, NJ
David is excellent but Sears sucks!
I've had my tractor serviced by David for close to 10 years and he is EXCELLENT! But I often wonder if it's worth all the spam phone calls, texts, and emails you get from Sears when you book an appointment.
KH, Branchburg, NJ
Samsung washer
Very knowledgeable and pleasant. Gave us lots of information and was helpful
Raegan F, Westfield, NJ
Great Experience
John was prompt, called ahead of time so we knew when to expect him, and quickly fixed a problem the previous technician was unable to remedy. Very satisfied!
Thomas N, Scotch Plains, NJ
Honest and professional
The tech is professional and provides honest resolution to the problem. Since it's a expensive repair, will purchase a new unit instead.
Tony W, Bridgewater, NJ
Lg refrigerator / Ethan
Ethan is a very polite, nice, it was a pleasure to have him at my house. He try his best to fixed my refrigerator that was an issue after issue. My problem was not Ethan I I will like to get a review about the offshore customer service. O the person in corporate that keep order parts after Ethan said it was not working. This kid really try his best. I did request a senior technician to come so someone else will see what he was dealing with. 5 months of frustration most of them waiting for parts one was never needed and was a mistake!!! I waited a month for that!!! Still in the box! People like Ryan brings the Sears name up again. People like the offshore customer service puts the Sears name down! Keep people like Ethan in your team!
Adriana H, Watchung, NJ
Knowledgeable, Efficient, Nice Person
I was so happy how quickly Felix arrived after I scheduled a request through the website same day. He was incredibly knowledgeable and very efficient. Also was great he was such a nice person! Thank you so much for your help!
Pam T, Warren, NJ
