4409 Black Horse Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (86 reviews)

Carmen S

November 23, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 23, 2024

Marjorie F

November 08, 2024

Brian was able to get to us a couple of hours earlier than scheduled. We appreciated not having to wait around. In addition , he was professional, a neat worker and quickly replaced the part. Thank you Brian!

Source: Google

Customer service response - Thank you for your positive feedback, Marjorie! We're glad Brian could assist you earlier than expected and provide professional service.

Sears Home Services on November 07, 2024

Linda L

November 06, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 06, 2024

joe D

October 31, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on October 31, 2024

Dale G

November 20, 2024

Knowledgeable, efficient and quickly replaced part. It took Sears over a month to get a part, ice maker, that was readily available from GE. I placed numerous calls to Sears to get situation elevated.

Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on October 23, 2024

Bruce C

October 01, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on October 01, 2024

Robert S

September 28, 2024

Excellent service. Germaine diagnosed the problem, ordered the correct parts and returned when scheduled to replace in a quality efficient manner

Source: Google

Customer service response - Thank you for your positive feedback, Robert! We're delighted to hear that Germaine provided excellent service and efficiently resolved the issue.

Sears Home Services on September 28, 2024

Karen W

October 08, 2024

All is fixed and he was a fantastic tech

Source: Google

Customer service response - We apologize for the trouble you've faced, Karen. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on September 25, 2024

Jaye M

September 15, 2024
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on September 15, 2024

Clara C

September 13, 2024

Very knowledgeable, giving good advice.

Source: Google

Customer service response - Thank you for your positive feedback, Clara! We're pleased to hear that our technician provided knowledgeable service and helpful advice.

Sears Home Services on September 12, 2024

Average Rating: 4.4/5 (86 reviews)