50 Fox Run Rd Ste 74 Reviews
Showing most recent reviews from verified customers of Sears Home Services
5 Stars
Fantastic Technician. Solved the problem with our refrigerator quickly and was very friendly.
Josh J, Cape Neddick, ME
Craftsman T210 Riding Mower
Brent provided excellent service! His knowledge and expertise solved the problem very quickly! Could not have asked for a better result... Thank you!
Henry D, York, ME
Liem
Very courteous, knowledgeable and efficient concerning my dryer. Vacuumed behind the dryer which is a first!
Stephen L, Greenland, NH
Steven
Very courteous, knowledgeable and helpful with my questions concerning the washer and dishwasher!
Stephen L, Greenland, NH
Dryer issue
Lien was very professional and knowledgeable. I highly recommend him!!
Natalie M, Portsmouth, NH
Dryer resolution needed
Liem was wonderful, he did as much as he possibly could, But no part was ordered for the dryer & he didn't have the correct license needed to work on a gas dryer. Said Sears will try to get the part & the licensed repairman for a gas dryer will come back by August 11 to fix it or Your company will make a decision on a remedy for us , said if I don't hear back by August 11, to call you. Will do!
Linda B, Eliot, ME
Tyrone knows his stuff
Thank Tyrone for excellent service ! This microwave has had multiple issues Tyrone took his time to diagnose and hopefully we will get the right parts for him to come back and fix it . Thank you
Deborah C, Wells, ME
Long wait for GE Washer repair.
James came and repaired my GE washer from China! I can finally do laundry in the privacy of my own home again. For three months I have been without my new washer. It was 6 months old when it broke. No need of this in 2024. Next time I will trash it and go buy an old wringer washer. James is professional and shows experience as a technician. Just wish it hadnt taken 3 months to get it repaired even though the parts arrived at least a month ago. You really need to step it up in the warranty dept because I cant even rate it a 1 star. On the other hand, I would rate James a 5 star. Please start appreciating your technicians.
Corinne D, Springvale, ME
Home dryer
Quick efficient and professional Steven was thanks Sears and I would definitely recommend friend or family member
Lloyd H, Wells, ME
refrigerator mess
In May Arben fixed our ice maker. It lasted a little over a month. At that time he suggested that we purchase a Sears Warranty because we have older appliances including the refrigerator. We purchased a warranty account. A little over a month after our repair and purchase, the ice maker broke and the refrigerator starting leaking into the refrigerator and freezer. It did damage to our floor and molding (hardwood floors 5000.00 damage because it is one big open space including dining and living room). Arben came back to fix it again. Again it was fixed, but for an even shorter period of time. He came back again today and said it couldn't be repaired. He had replaced the ice maker, valves in different places etc. He said the part it needs is out of stock. The Sears Warranty refused the claim for replacement. I tried to cancel my useless Warranty service and was told I have to pay the full amount for the contract if I cancel so of course I didn't cancel. So, I have spent enough money to have replaced the refrigerator and I now have to buy a new one because it is beyond repair. I am dismayed, disgusted, angry and will never use Sear services again. You lost a loyal customer.
Gretchen S, Kittery Point, ME
