310 Daniel Webster Highway Ste 279 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service Call
I found Jonathan to be a very experienced technician who was able to immediately diagnose the problem with my LG washer and explain in detail what needed to be done. He provided all options, costs and recommendations up front. Jonathan represented Sears Home Services at a high level of professionalism.
Vincent B, Nashua, NH
Excellent, efficient, pleasant experience.
Arrived first thing in the morning the day after Christmas, assessed the problem, fortunately had the part, and repaired my refrigerator. This all happened between 8:30 AM and 11 AM. Very satisfied.
Barbara L, Westford, MA
Refrigerator repair
Philip was very courteous, helpful, and explained everything. I was very satisfied with the experience.
Peter G, Nashua, NH
A+ service for Kenmore refrigerator
Very friendly, kind and honest. Explained the problem with our refrigerator compartment not cooling properly. Allowed us to decide best path forward. Excellent service!!!
Angela L, Lowell, MA
Oven Repair
Awesome. quiet, quick, knew the problem well, ordered the part. Came back promptly to make the repair. Thank you!
Paul L, Westford, MA
Technician courteous and professional
The repair person was extremely nice, professional and knew exactly how to solve the problem.
Michelle S, Milford, NH
Great service
Repair was done quickly and efficiently by a capable and friendly technician.
D B, Tyngsborough, MA
good man
Adair F did a good job and was friendly and courteous. We had been waiting for days for a technician. Sears Home Services is one of the worse I have experienced. We kept getting bumped. Most infuriating is the built-in inability to reach a live customer service agent to help solve problems. This is not the fault of the technician. It is a problem with the automatic scheduling system and possibly overbooking of technicians. Nevertheless Adair, understanding our predicament, was able to rearrange his schedule to fit us in. Thumbs up for Adair, two thumbs down for corporate Sears Homer Services.
Raymond L, Tyngsboro, MA
Refrigerator repair
Very personable and clearly explained what he was doing. Great experience overall.
Cynthia B, North Chelmsford, MA
Dryer issue
The tech was on time and knew what he was doing
Joseph V, Westford, MA
