270 Loudon Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Very professional and courteous
Very friendly and upfront with assessments. Thank you
Justin S, Concord, NH
5
Friendly and professional! The experience was not good many delays
Brad T, Nottingham, NH
Very professional
Liem was very professional and knowledgeable. Work was performed well
Charles M, Concord, NH
Refrigerator repair
Was nice to have met Ruben Repaired all the problems explained what was going on Very professional.
Roy F, Concord, NH
Repaired dryer
Took 5 visits to fix it. John and Patrick were great It took three months to determine what was wrong, between visits and ordering parts. Too long.
Randall A, Alton, NH
Happy
Steven was excellent in serving my washer . Very very happy and in the end his final words of what rhe issue is made sense and hope it resolves the leak . Thank you Steven for you hard work . Mr.Scannelli
Ralph S, Strafford, NH
Still a problem
John was a nice man, knowledgeable but didn't have time to hang around to hear squealing periodic sound refrigerator make.
James C, Ctr Ossipee, NH
needs more experience
technician should have fixed washing machine on first visit. Had to reschedule and was successful the second time. Turns out that all that was needed was to clean out a filter on the water line. should have checked that initially. Only takes a few minutes.
Joel A, Tamworth, NH
Customer service response - Hi Joel, Thank you for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please message us with the name, address, and phone number that is associated with the issue at hand and email us at [email protected], we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.
Sears Home Services on September 01, 2023
Still not working
Philip is a nice guy but after 3 appointments and over $500 spent, the ice maker still does not work.
Jill B, Wolfeboro, NH
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on July 11, 2024
Disgraceful service
To begin with it would be helpful if you called to explain why you didn't see fit to show up. I would also like to know why I am receiving email documents including an estimate and a receipt along with other forms for a service that never took place. This is the second time this has happened. I have been without a stove / oven for two months on an appliance that is under a Sears Master Protection Agreement.
Cathrine S, Bow, NH
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on August 24, 2023
