7424 Dodge St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nancy H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 22, 2025
Lynne M
Our repair person was efficient and friendly
Customer service response - Thank you for your review, Lynne! We're happy to hear that our repair person was efficient and friendly.
Sears Home Services on April 16, 2025
Joyce T
Kind, caring, professional, and technologically adept at his job. He was polite and professional, and I would like to have him service my appliances every time here after. This technician is indeed a asset to your company and needs to be appreciated.
Customer service response - Thank you for your wonderful review, Joyce! We're delighted to hear about the exceptional service you received and appreciate your kind words about our technician.
Sears Home Services on April 02, 2025
Rick S
My refrigerator had stopped cooling. My home warranty company sent Sears Appliance Repair to look at it. The technician troubleshot it to a bad timing module. It was supposed to take a week for the new module to arrive but it arrived early and the technician came out the next day and replaced it. The refrigerator is back to cooling like new. My only complaint is a very minor one. Their appointment window is 8:00 am to 5:00 pm when most other companies are 4 hour windows. Other than that I'm extremely happy with their service. I highly recommend this company.
Customer service response - Thank you for your detailed review, Rick! We're glad to hear your refrigerator is cooling like new and appreciate your feedback on the appointment window.
Sears Home Services on March 25, 2025
John B
He did a great job on our washer and dryer
Customer service response - Thank you for your review, John! We're happy to hear that your washer and dryer were serviced well.
Sears Home Services on March 20, 2025
K C
Kossivi is smart and kind. He works hard and explains the problem well. His customer service is excellent.
Customer service response - Thank you for your review! We're happy to hear about Kossivi's excellent customer service and clear explanations.
Sears Home Services on March 09, 2025
Karen W
The Tech was knowledgeable,polite, clean, neat,and well spoken. Not a problem to understand what he said. He explained the situation well. I was extremely pleased. He was also neat,tidy and did not track in snow. Sears hit the jackpot with him as an employee.
Customer service response - Thank you for your wonderful review, Karen! We're delighted to hear that our technician provided clear and knowledgeable service.
Sears Home Services on January 26, 2025
fred J
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 26, 2025
Kelly M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 13, 2025
Allan R
Kevin was awesome. Very personable, efficient, professional and skilled in his repair profession. Neat and tidy and left everything clean and in proper working order.
Customer service response - Thank you for your wonderful feedback, Allan! We're thrilled to hear about Kevin's professionalism and efficiency in handling your repair.
Sears Home Services on January 08, 2025
