1315 N Norwood St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Gary P
Tyler is knowledgeable, courteous, efficient, reliable and informative. One of the best technicians we’ve ever had, and with a Samsung fridge, we’ve had plenty.
Customer service response - Thank you for your positive feedback, Gary! We're glad to hear Tyler provided you with such excellent service for your Samsung fridge.
Sears Home Services on May 22, 2025
Jimmy (
Great job!
Customer service response - Thank you for your positive feedback, Jimmy! We're glad to hear you were pleased with our service.
Sears Home Services on May 21, 2025
BARBARA D
Tyler arrived on time. He very informative about the problem of our washing machine.
Customer service response - Thank you for your positive feedback, Barbara! We're glad to hear Tyler was punctual and informative about your washing machine issue.
Sears Home Services on May 13, 2025
Robin W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 07, 2025
Cathy S
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 07, 2025
Thomas D
Very professional. His first visit he discovered more problems than originally thought. Ordered the parts and came today to complete the work. Cleaned up when he finished. We are very pleased.
Customer service response - Thank you for your positive feedback, Thomas! We're glad to hear the technician was professional and thorough in addressing the issues with your appliance.
Sears Home Services on April 28, 2025
Randy S
The technician came in and took care of the problem quickly and efficiently. The only problem with Sears is they give you an eight to five window and it's just ridiculous to sit around your house all day and not know when they're coming. Even the darn cable companies give you an eight to noon or a 1:00 to 5:00 window but not Sears. The technician does contact you about an hour before he gets here but you never can be too far away. That would be my only complaint
Customer service response - Thank you for your feedback, Randy! We're glad to hear the technician resolved the issue efficiently. We appreciate your input on the scheduling window and will work on improving it.
Sears Home Services on April 24, 2025
Kim F
Tyler was fantastic. Very nice, thorough and quick.
Customer service response - Thank you for your positive feedback, Kim! We're glad to hear Tyler provided thorough and quick service.
Sears Home Services on April 20, 2025
David V
Personable and friendly.
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 13, 2025
Joyce B
Professional and attentive
Customer service response - Thank you for your positive feedback, Joyce! We're glad to hear you found our service professional and attentive.
Sears Home Services on April 08, 2025
