1315 N Norwood St Reviews
Showing most recent reviews from verified customers of Sears Home Services
carolyn northern
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 20, 2025
in the arms of an angel Williams
The technician was very efficient. He worked quickly. I haven't used the dryer yet, but it is heating up correctly and he put in a new wall plug, also. Thanks so much.
Customer service response - Thank you for your positive feedback! We're glad to hear the technician was efficient and resolved the issue with your dryer.
Sears Home Services on February 13, 2025
Rose Knowles
Michael was knowledgeable and informative about our Samsung range. He corrected the issue and had correct parts for our range with him which saved time and expense.
Customer service response - Thank you for your positive feedback, Rose! We're pleased to hear that Michael was knowledgeable and efficient in resolving the issue with your Samsung range.
Sears Home Services on January 22, 2025
dawn cockman
Tyler, the technician was professional, extremely courteous and very knowledgeable about the Samsung refrigerator. Unfortunately from my own research about this model so many others have experienced the same with this manufacturer. I will no longer purchase Samsung products. However, I will not hesitate to use Sears repair for future appliances.
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 19, 2025
Gerald DeBusk
Michael was on top of the game! He rated 5 stars!
Customer service response - Thank you for your positive feedback, Gerald! We're pleased to hear that Michael provided you with a 5-star service.
Sears Home Services on January 08, 2025
Charles (Chuck) DeBusk
Michael did a great job. He was efficient and he made sure everything worked perfectly before leaving.
Customer service response - Thank you for your positive feedback, Chuck! We're glad to hear Michael ensured everything was working perfectly before he left.
Sears Home Services on December 29, 2024
David Cima
Mike was excellent and very thorough Highly recommend his services
Customer service response - Thank you for your positive feedback, David! We're thrilled to hear that Mike provided excellent and thorough service.
Sears Home Services on December 25, 2024
Danny Hecht
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 08, 2024
Chris Howard
The guy that came was great. Whom ever schedules, isn't. Waited all day Saturday just to be told wasn't coming. I understand things happen. But im.in service business my self and would have notified cust that I wasn't coming way before 3pm. Was scheduled between 8am and 5pm. Maybe could give a little better notice and shorter time frame.
Customer service response - Thank you for your feedback, Chris. We apologize for the scheduling issue and appreciate your patience; we'll work on improving our communication and scheduling process.
Sears Home Services on November 26, 2024
Deborah Spruill
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 07, 2024
