1315 N Norwood St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Chris H
The guy that came was great. Whom ever schedules, isn't. Waited all day Saturday just to be told wasn't coming. I understand things happen. But im.in service business my self and would have notified cust that I wasn't coming way before 3pm. Was scheduled between 8am and 5pm. Maybe could give a little better notice and shorter time frame.
Customer service response - Thank you for your feedback, Chris. We apologize for the scheduling issue and appreciate your patience; we'll work on improving our communication and scheduling process.
Sears Home Services on November 26, 2024
Deborah S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 07, 2024
Bridget H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 23, 2024
Trish D
Very nice !
Customer service response - Thank you for your kind words! We're delighted to hear you had a positive experience with our service.
Sears Home Services on October 10, 2024
Robert H
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 07, 2024
Chris C
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 30, 2024
Greg D
Very knowledgeable, went above and beyond expecting, on time.
Customer service response - Thank you for your wonderful review! We're thrilled to hear that our service exceeded your expectations.
Sears Home Services on September 19, 2024
Rony V
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on September 12, 2024
The G
He was great in this stormy weather.
Customer service response - Thank you for acknowledging our dedication to service, even during challenging weather conditions. We're glad to have met your expectations!
Sears Home Services on August 11, 2024
Jessica W
Andrew was nice and got the job done quickly
Customer service response - Thank you for your positive feedback about Andrew's efficient service. We're thrilled to hear he met your expectations!
Sears Home Services on July 22, 2024
