5302 Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Donna P
Kyle was a great person to get my dishwasher going. Prompt...respectful...and knew what he was doing.. great representative for Sears repair people!!
Customer service response - Thank you for the 5-star review, Donna! We're glad to hear Kyle was prompt, respectful, and knowledgeable in getting your dishwasher working.
Sears Home Services on April 24, 2025
Jacque
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 23, 2025
brian F
Very professional & personable.
Customer service response - Thank you for the 5-star review, Brian! We're glad to hear our team was professional and personable.
Sears Home Services on April 22, 2025
Patsy D
Gabriel was professional and very courteous. Both service men that came were great. The only issue I had was the scheduling. One appointment no one showed up and no one bothered to call me and tell me they weren't coming. I sat home from 8:00 to 5:00 for nothing. I did call the next day and complained to both Sears and American Home Shield and an new date and time was immediately made and Gabriel kept me updated with his approximate arrival.
Customer service response - Thank you for the 5-star review, Patsy! We're glad to hear Gabriel and the team were professional and courteous, and we apologize for the scheduling issue you experienced.
Sears Home Services on April 20, 2025
Don G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 17, 2025
Meribel C
Very polite and knowledgeable thank you you
Customer service response - Thank you for the 5-star review, Meribel! We're glad to hear our team was polite and knowledgeable.
Sears Home Services on April 15, 2025
Nancy W
Tyler arrived on time and carefully analyzed our dishwasher to determine the cause of the problem. He was able to fix the issue and was very courteous and professional during the entire appointment.
Customer service response - Thank you for the 5-star review, Nancy! We're glad to hear Tyler was on time, courteous, and professional in fixing your dishwasher.
Sears Home Services on April 14, 2025
Rose A
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 14, 2025
Robert E
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 08, 2025
Marcia P
Very nice man and did a great job! Thank you!
Customer service response - Thank you for the 5-star review, Marcia! We're glad to hear our technician did a great job and was very nice.
Sears Home Services on April 01, 2025