1214 N Weslyan Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tilda Marshall
My initial scheduled date no one showed up and no one called to say they would not be coming. On the second scheduled date the technician came late afternoon . He (Paul) was pleasant , professional and on pont. Explained the problem, gave the steps that would be taken next, and follow up date for repair. He showed up on the repair date, was professional, kind and completed his repair and then showed me the issue he corrected. He was quick and on point, again. No problems 😊 all with Mr. Paul and the services he provided.
Customer service response - Thank you for your detailed feedback, Tilda! We're glad to hear that Paul provided professional and thorough service, despite the initial scheduling issue.
Sears Home Services on March 16, 2025
Elmer Kittrell
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on February 17, 2025
Pearl Simes
Great job
Customer service response - Thank you for your positive feedback, Pearl! We're glad to hear you were pleased with our service.
Sears Home Services on February 17, 2025
Joseph Niswonger
Our repairman Paul, was friendly and efficient. Thank you He returned 2 days later for a related issue with my dryer and made the necessary repairs at no charge to me. Wow
Customer service response - Thank you for your positive feedback, Joseph! We're glad to hear that Paul was friendly and efficient during your service.
Sears Home Services on December 12, 2024
agemarshall63
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 01, 2024
Ms. Batts
The technician was very professional, informative and prompt.
Customer service response - Thank you for your positive feedback, Ms. Batts! We're pleased to hear that our technician was professional, informative, and prompt.
Sears Home Services on November 26, 2024
Paul Kinnaird
Paul was great. He saw us at the end of a very long day. Was still in a wonderful mood and was very efficient. Super guy. Thanks.
Customer service response - Thank you for your positive feedback, Paul! We're glad to hear that Paul provided efficient service and maintained a wonderful mood even at the end of a long day.
Sears Home Services on November 21, 2024
Woody Martin
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 21, 2024
Lamya Rudd
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 19, 2024
maria newcomb
Paul was prompt when arriving when he said he would. Fixed the problem with my refrigerator and had it running before he left. Very friendly and knowledgeable.
Customer service response - Thank you for your positive feedback, Maria! We're glad to hear Paul was prompt, friendly, and knowledgeable in fixing your refrigerator.
Sears Home Services on November 14, 2024