175 Freedom Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sandra N
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 16, 2025
MARC D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 16, 2025
WN8HGZ
This technician really really knows his stuff I would pay any thing to keep him with this organization. He ie really sharp.
Customer service response - Thank you for your kind words about our technician's expertise. We're thrilled to hear you had such a positive experience!
Sears Home Services on April 08, 2025
Jeanne L
Michael, our Sears tech, was prompt, professional, and very kind. I would like to have him service all of my appliances.
Customer service response - Thank you for your kind words about Michael's promptness and professionalism, Jeanne. We're glad you had a positive experience!
Sears Home Services on April 06, 2025
Denise H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 18, 2025
Oscar H
Did great work highly recommend
Customer service response - Thank you for your recommendation, Oscar. We're glad to hear you were pleased with our work!
Sears Home Services on January 28, 2025
Bob G
Great technical guy handling work. Rest of system painful. Numerous requests for info so parts will be with technician, but even though I correctly diagnosed, part had to be obtained after technician came so two visits. Also numerous texts asking for me to confirm appointment with “1”, which I did numerous times
Customer service response - Thank you for your feedback, Bob. We're glad you were satisfied with the technician's work and apologize for the inconvenience with the parts and appointment confirmations.
Sears Home Services on January 09, 2025
Lori M
Mike was very professional,and knowledgeable.
Customer service response - Thank you for your kind words about Mike's professionalism and knowledge, Lori. We're glad you had a positive experience!
Sears Home Services on December 30, 2024
Elis S
Mike was friendly, professional, punctual, very communicative and above all very knowledgeable in what he does. He diagnosed the issue with my appliance, placed the part order and promised that as soon as the the part came in he would be out to put it in as he noticed he had a new born and know how important the functionality of our appliance was to our family. He came when the part was installed at the conclusion of his long day and long drive with 0 complaint and kept his word. Couldn’t say enough good things about him.
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 23, 2024
Richard D
Great service, extraordinary technician, wonderful experience. Highly recommend for servicing your home appliances.
Customer service response - Thank you for your kind words and recommendation, Richard. We're delighted to hear you had a wonderful experience with our service!
Sears Home Services on December 19, 2024
