175 Freedom Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Denise Holmes
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 18, 2025
Oscar Hernandez
Did great work highly recommend
Customer service response - Thank you for your recommendation, Oscar. We're glad to hear you were pleased with our work!
Sears Home Services on January 28, 2025
Bob Gerkens
Great technical guy handling work. Rest of system painful. Numerous requests for info so parts will be with technician, but even though I correctly diagnosed, part had to be obtained after technician came so two visits. Also numerous texts asking for me to confirm appointment with “1”, which I did numerous times
Customer service response - Thank you for your feedback, Bob. We're glad you were satisfied with the technician's work and apologize for the inconvenience with the parts and appointment confirmations.
Sears Home Services on January 09, 2025
Lori McEwan
Mike was very professional,and knowledgeable.
Customer service response - Thank you for your kind words about Mike's professionalism and knowledge, Lori. We're glad you had a positive experience!
Sears Home Services on December 30, 2024
Elis Soto
Mike was friendly, professional, punctual, very communicative and above all very knowledgeable in what he does. He diagnosed the issue with my appliance, placed the part order and promised that as soon as the the part came in he would be out to put it in as he noticed he had a new born and know how important the functionality of our appliance was to our family. He came when the part was installed at the conclusion of his long day and long drive with 0 complaint and kept his word. Couldn’t say enough good things about him.
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 23, 2024
Richard DuFlocq
Great service, extraordinary technician, wonderful experience. Highly recommend for servicing your home appliances.
Customer service response - Thank you for your kind words and recommendation, Richard. We're delighted to hear you had a wonderful experience with our service!
Sears Home Services on December 19, 2024
charlie Loya Jr
Tim our technician was great and explained everything he was doing and addressed our issues. Thank you, Tim
Customer service response - Thank you for your kind words about Tim's service and thorough explanations. We're glad he could address your issues effectively!
Sears Home Services on December 12, 2024
Sherri Gouldey
Todd was good he was very prompt called when he was on his way and did a good job.
Customer service response - Thank you for your kind words about Todd's promptness and quality of work. We're glad you had a positive experience!
Sears Home Services on December 08, 2024
Michelle Dunbar
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 05, 2024
Nancy Hewitt
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 10, 2024
