400 Cross Creek Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jackie W
Awesome
Customer service response - Thank you for your 5-star review, Jackie! We're happy to hear you had an awesome experience with our service.
Sears Home Services on January 13, 2025
Maxwell T
The technician arrived on time and he explained every step of the required winter service been performed. He also explained the condition of my unit's components. He was friendly and respectful.
Customer service response - Thank you for your 5-star review, Maxwell! We're glad to hear our technician was knowledgeable and professional in explaining the troubleshooting process for your HVAC units.
Sears Home Services on January 12, 2025
David H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 13, 2025
Jean
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 09, 2025
Robby S
The technician was very friendly and very knowledgeable and had it fixed within no time I highly recommend this place
Customer service response - Thank you for your 5-star review, Robby! We're glad to hear our technician was friendly, knowledgeable, and efficient.
Sears Home Services on January 01, 2025
Richard F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 30, 2024
Carina P
Technican was efficient and knew what he was doing for both washer and dryer.
Customer service response - Thank you for your 5-star review, Carina! We're glad to hear our technician was efficient and knowledgeable with your washer and dryer.
Sears Home Services on December 30, 2024
Arminta H
The heater went out in my home, I called sears and they scheduled an appointment. Not an immediate appointment but we were patient. The technician (Paul) came out and immediately knew what the problem was, parts had to be ordered and he came back on the reschedule date and fixed the issue in less than an hour. We are truly Grateful! Also, I saved a lot of money on this repair. I would recommend Sears home protection to anyone, it’s a game changer!!
Customer service response - Thank you for your 5-star review, Arminta! We're glad to hear Paul efficiently resolved your heater issue and that you saved money with our service.
Sears Home Services on December 25, 2024
Alfreda R
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 16, 2024
Marvin A
The 2 service technician were polite and helpful. Took their time explaining all the issues and what I could expect going forward. I would recommend this company to anyone.
Customer service response - Thank you for your 5-star review, Marvin! We're glad to hear our technicians were polite, helpful, and informative.
Sears Home Services on December 12, 2024
