400 Cross Creek Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Deborah Stewart
Ramiro, the technician, was excellent. The scheduling process was awful.
Carlton Hull
Paul was very professional and did an outstanding service. Greatly appreciated
Murtis Worth
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 16, 2025
Heather VanDervoort
On time extremely professional and courteous found the problem and made suggestions for how to fix. Would use service in future.
Customer service response - Thank you for your 5-star review, Heather! We're glad to hear our technician was on time, professional, and provided helpful suggestions.
Sears Home Services on April 15, 2025
N10ions INC
Phillip was amazing. Professional, communication was effective and in a timely manner. He went above and beyond, explained everything in detail and the issue was fixed in under 15 minutes. Highly highly recommend
Customer service response - Thank you for your 5-star review! We're glad to hear Phillip was professional, communicated effectively, and resolved the issue quickly.
Sears Home Services on April 13, 2025
Stephanie Leist
Awesome service fast and efficient!! Thankful for Sears appliance repair being able to service a washer that was purchased outside Sears!
Customer service response - Thank you for your 5-star review, Stephanie! We're glad to hear you received fast and efficient service for your washer.
Sears Home Services on April 10, 2025
Florence Cadet
Paul did an amazing job repairing my AC unit. Not only did he repair it but he took time to explain everything he did. He was very easy to talk with and answered all of my questions! Although he was late (no fault of his) he did not rush through the service request. He has a very pleasant personality. May God continue to bless the work of his hands and give him increase! Thanks Paul C
Customer service response - Thank you for your 5-star review, Florence! We're glad to hear Paul did an amazing job repairing your AC unit and took the time to explain everything thoroughly.
Sears Home Services on April 10, 2025
Gershon Luis
Very professional and very knowledgeable very good
Customer service response - Thank you for your 5-star review, Gershon! We're glad to hear you found our service professional and knowledgeable.
Sears Home Services on April 09, 2025
Harry Holt
Not only did the technician, (George) fix my Lawn Mower. He explain what he was doing and showed me how to operate my throttle on the Lawn Mower. I never knew the details, now I do. Keep up the good work.
Customer service response - Thank you for your 5-star review, Harry! We're glad to hear George fixed your lawn mower and provided helpful explanations on operating the throttle.
Sears Home Services on April 06, 2025
Anthony Stark
Very quick and trustworthy. Washer started working when he arrived and instead of charging me for something it didn’t need, he checked all the parts of the machine and only charged me for the show up fee. I would definitely recommend him.
Customer service response - Thank you for your 5-star review, Anthony! We're glad to hear our technician was quick, trustworthy, and only charged you for the show-up fee.
Sears Home Services on April 06, 2025
