400 Cross Creek Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Richard B
I’m very satisfied with the repair of my microwave and dishwasher. The technician Mr. Phillip Hassell accurately diagnosed and replaced the defective parts and was courteous and efficient.
Customer service response - Thank you for your 5-star review, Richard! We're glad to hear Mr. Phillip Hassell accurately diagnosed and repaired your microwave and dishwasher with courtesy and efficiency.
Sears Home Services on February 01, 2025
Joseph M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 26, 2025
Robert J
Phillip was very knowledgeable, thorough, and polite.
Customer service response - Thank you for your 5-star review, Robert! We're glad to hear Phillip was knowledgeable, thorough, and polite.
Sears Home Services on January 26, 2025
Rhonda S
Phillip introduced himself & put me at ease immediately. He listened to my concerns attentively, was very knowledgeable and proficient. He showed me where to shut off the power to my appliances in case of emergency. You have a 5 star employee in Phillip. I would recommend him with no reservation.
Customer service response - Thank you for your 5-star review, Rhonda! We're glad to hear Phillip made you feel at ease and provided knowledgeable and proficient service.
Sears Home Services on January 20, 2025
Karen B
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 19, 2025
Michael-Karen D
Parts turn around was excellent, technician William was able to come out the same day the part arrived which was excellent service as well.
Customer service response - Thank you for your 5-star review, Michael-Karen! We're glad to hear you were pleased with the quick parts turnaround and William's excellent service.
Sears Home Services on January 16, 2025
Connie M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 15, 2025
Jackie W
Awesome
Customer service response - Thank you for your 5-star review, Jackie! We're happy to hear you had an awesome experience with our service.
Sears Home Services on January 13, 2025
Maxwell T
The technician was very knowledgeable and professional. He explained every process/procedure he used in the troubleshooting steps used in identifying the fault/issues with my HVAC units.
Customer service response - Thank you for your 5-star review, Maxwell! We're glad to hear our technician was knowledgeable and professional in explaining the troubleshooting process for your HVAC units.
Sears Home Services on January 12, 2025
David H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 13, 2025
