6910 Fayetteville Rd Ste 400 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent Service
Suamys is very professional and explained the issue with the refrigerator. He is very knowledgeable and worked with my schedule.
Rajasekhar C, Apex, NC
Outstanding!
Technician was extremely knowledgeable across multiple brands. Clearly communicated arrival time which was very appreciated! Highly recommend.
LG, Durham, NC
Homeowner
Great service. Communication with Sears phones numbers stink!!! Nothing is clear!!!
Karen M, Durham, NC
Sears repair assistance is at the ready!
Appreciate Zaire's assistance. Came early to help! Informative regarding process for next steps & estimate. Patient with questions & planning. Thank you Zaire! A note to Sears home services: you need a # answered by people locally!! Online only is NOT helpful to customers. You are losing business this way even if you think you are saving $$. Online appt to block a full day for repair person to come w/o knowing a 2 hour window of time is NOT helpful.
Susan R, Durham, NC
Actually found the problem!
So happy he diagnosed the repairable issue. Very pleased with him!
Jennifer M, Apex, NC
Eval for technician ONLY, not the overall experience
This was a maddening experience. The only good thing about it was the technician, who was friendly and determined to get things working. Other than that, I hope I never have to deal with your company again.
Charlotte S, Durham, NC
Washer lid repair
Ingnacio, despite the fact we were the last call of the day for him, was pleasant and professional and did the job well and correctly the 1st time. Very much appreciated his attitude, skills and diligence!
Nancy D, Durham, NC
Great job!
Benjamin did a great job, and fixed it quickly. Unfortunately, it was not discovered by the previous tech.
Charles S, Chapel Hill, NC
Recommend
Professional, courteous and he got the job done and fixed my washer. Thanks!
Elizabeth M, Chapel Hill, NC
Quick and though.
Timothy was quick, thorough, and pleasant. He followed up on other issues.
Marie B, Durham, NC
