6910 Fayetteville Rd Ste 400 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Quiet, polite and efficient
Technician was professional and went to work quietly and diligently to fix the problem.
Stephen Y, Chapel Hill, NC
Cooktop repair
Steven was very cordial and did a great job. He took time to explain the issue and the fix that he made.
Ritam B, Cary, NC
Phillip
Phillip is very smart, dependable, and thorough. He deserves a pay raise and a promotion. R/ Gary W Gilliam
Gary G, Sanford, NC
Great service
The Technician, Jonathan, was respectful of property and has excellent customer service. Thank you!
Antoinette W, Durham, NC
Excellent service
Excellent service by Benjamin, the issue was professionally fixed and I am happy
Ganesh, Cary, NC
Great service; need tighter appt window…
Wish Sears provided a tighter time window so folks don't have to be off work all day, but Mark (service tech) was great.
Anna W, Durham, NC
Tim was fine the service cost was not
For the amount quoted for the repair I can buy a new washer. I declined the service plan with Tim and just got a call from someone who sounded incoherent about signing up for the service plan.
Marcia W, Durham, NC
Excellent Customer Service
Thank you Willie for the professional, helpful and informative customer service visit. Our heat pack is running smoothly now.
Alexzine W, Cary, NC
Great knowledge
Very responsible and respectful. Kept me in the loop at all times.. great worker
Clifford C, New Hill, NC
Great service
Willie would have arrived on time, but there were two accidents on I-40. He did what he needed to do and was courteous. The only issue I have is the difficulty with scheduling service through the Sears MPA web site.
Deborah J, Durham, NC
