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  2. Locations
  3. North Carolina
  4. Durham
  5. Sears Appliance Repair
  6. 1620 Guess Rd
  7. Reviews

1620 Guess Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (160 reviews)
Benjamin was great!
August 17, 2023
Overall rating

Benjamin was very friendly, worked efficiently, explained what the problem was and cleaned up after the job. Really great service.

Greg V, Durham, NC

Great
August 17, 2023
Overall rating

Great job

Brenda H, Oxford, NC

Dryer service
August 17, 2023
Overall rating

Excellent service,came early and was very professional and kind!Thanks great technician!

Tina E, Durham, NC

Very good
August 14, 2023
Overall rating

Found the problem. Very informative. Was unable to fix because parts are unavailable.

Bruce P, Durham, NC

Everything working now.
August 14, 2023
Overall rating

Ignacio explained that the wash temperature is not supposed to go over 120 degrees and the "reset" cycle is not a reset and I need to close the door and run a full wash cycle for the diagnostics to complete. Who knew?

William O, Durham, NC

Range repair
August 14, 2023
Overall rating

Straight forward, honest. Unable to complete repair because part too expensive. Not his problem. Did his job well!

Jolene B, Durham, NC

Prompt Service
August 12, 2023
Overall rating

Excellent customer service, explained the problem and saved us money

David, Durham, NC

Done
August 10, 2023
Overall rating

He got the job done! I'm very happy with his work.

Donna S, Durham, NC

Ice maker repair
August 10, 2023
Overall rating

We had the ice maker repaired about a year ago, but it never worked right. Jorge knew what was needed and was efficient in his repair. The ice maker is making ice like it never has before. So thank you!

Kathryn G, Roxboro, NC

Ignacio great - Sears Home Warranty terrible, no good, awful
August 10, 2023
Overall rating

It seems like Sears Home Warranty is run by bots and heaven help you if you have a request that's not on the bots menu. It is virtually impossible to contact a real live human being. Accordingly, I intend to cancel the contract with Sears Home Warranty.

Mena J, Durham, NC

Average Rating: 4.7/5 (160 reviews)

Showing 111 - 120 reviews

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