1002 W Cumberland St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (51 reviews)

Melinda Green

March 23, 2025

Quick excellent service. Friendly and knowledgeable tech. Highly recommend

Source: Google

Customer service response - Thank you for your positive feedback, Melinda! We're glad to hear you received quick and excellent service from our friendly and knowledgeable technician.

Sears Home Services on March 23, 2025

Sharon Kalberer

January 28, 2025

The tech was really helpful and very polite. Helpful in explaining all involved. Thank you so much. Terence J.

Source: Google

Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear that our tech was helpful and polite in explaining everything involved.

Sears Home Services on January 28, 2025

Linda Johnson

January 13, 2025

Very professional, knowledgeable and friendly!

Source: Google

Customer service response - Thank you for your positive feedback, Linda! We're delighted to hear that you found our service professional, knowledgeable, and friendly.

Sears Home Services on January 13, 2025

Howard Smith

December 19, 2024

Our technician was top notch and his work ethic is unmatched. The automated system of text alerts is useless as tits on a fish. The TECHNICIAN was awesome, prompt, organized, dependable.

Source: Google

Customer service response - Thank you for your feedback, Howard! We're thrilled to hear you had a great experience with our technician, and we appreciate your input on the text alert system.

Sears Home Services on December 19, 2024

Arthur Wade

December 05, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on December 05, 2024

Leella Payne

November 01, 2024

Mr. Ramiro was professional and friendly. Yes! Mr. Ramiro was fabulous! He was fast and efficient.

Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on October 23, 2024

James Beasley

October 17, 2024

He did an absolutely great job THANKS 😊

Source: Google

Customer service response - Thank you for your kind words, James! We're thrilled to hear you had a great experience with our service.

Sears Home Services on October 17, 2024

Marilyn Lee

September 12, 2024

Great service! Repairs were done in a timely manner. I called and made my request and the repairs were done the same day.

Source: Google

Customer service response - Thank you for your wonderful feedback, Marilyn! We're delighted to hear that you received timely service and that your repairs were completed the same day.

Sears Home Services on September 12, 2024

Mattie West

September 05, 2024

The technician was very thorough and knew exactly what to do.

Source: Google

Customer service response - Thank you for your positive feedback, Mattie! We're delighted to hear that our technician was thorough and knowledgeable during your service.

Sears Home Services on September 05, 2024

Stephanie Duncan

August 18, 2024

Our washer required a new drain pump. Our service technician was friendly and professional. He made the repair in no time at all. We are happy with the service and will use again in the future.

Source: Google

Customer service response - Thank you for your positive feedback, Stephanie! We're delighted to hear that our technician provided friendly and professional service, and we look forward to assisting you again in the future.

Sears Home Services on August 18, 2024

Average Rating: 4.2/5 (51 reviews)