3 Mid Rivers Mall Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent Technician
Technician was polite and knowledgeable. He showed my that I had a lot of lint build up that had some burn marks, meaning it could have easily started a fire. He cleaned it all out for a nominal charge. I would highly recommend him.
Kimberly Z, Wentzville, MO
Elijah rating
Elijah was very friendly, professional and honest. I would recommend him for servicing my appliance again if needed.
Mathew F, Silex, MO
Furnace Maintenance
Technician was very friendly and knowledgeable of the furnace system.
Joey L, O Fallon, MO
Quick and courteous
The service technician was on time, quick and courteous. Thanks!
William T, O Fallon, MO
Kenmore refrigerator buzzing sound
Elijah listened to refrigerator and realized that my noise was due to me not having my ice maker hooked up. Elijah turned off the ice maker, and I haven't heard any buzzing noise since. Hallelujah ‼️ THANKS ELIJAH‼️‼️ If I want to use the ice maker later, I will hook it up.
Ella P, Florissant, MO
Well Done
Timely and thorough. Quick diagnosis and quick repair. Personable and good at explaining the issue and answering questions.
Brad E, O Fallon, MO
Great communication and top-notch service!
Erik contacted us when he was on his way, he showed up exactly as estimated. His communication was very thorough and he had the system repaired in no time at all. I could tell he's highly qualified, and I look forward to working with Sears again, and hopefully Eric will be the technician! All around great service and a very skilled and positive representative for your company.
Richard L, Saint Charles, MO
Great job.
Patient. Answered questions. Technician was on time and explained problem with unit.
Lavada J, Saint Peters, MO
Excellent service from technicians
Worked very hard for both appliances. Very thoughtful and helpful. We'd be glad to have Greg or Adam again!
Ed W, Saint Charles, MO
Dishwasher evaluation
Great job by Scott…. Very knowledgeable and well mannered man with a customer service based attitude and approach. Scott answered all of my questions and made me confident the problem with my appliance would be resolved. My thanks to Scott for a job done well.
Terry H, Elsberry, MO
