250 S County Center Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jared N
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 12, 2025
Katherine S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 07, 2025
Joseph S
Byron was very good explaining everything
Customer service response - Thank you for your positive feedback, Joseph! We're glad to hear Byron was good at explaining everything.
Sears Home Services on May 05, 2025
Julie T
Doug was prompt, thorough, and explained everything in a manner I could understand. He's courteous, knowledgeable, and a true asset to the company.
Customer service response - Thank you for your positive feedback, Julie! We're glad to hear Doug was prompt, thorough, and provided clear explanations.
Sears Home Services on May 01, 2025
Terrie G
Marvin is very personable, explains the process and dedicated to his craft. Dissatisfied with the A1 process unable to get correct info, to ask question not on menu and then it loops back then event hanging up on you. I will probably not renew my maintenance agreements in the future. Very dissapointed.
Customer service response - Thank you for your feedback, Terrie! We're glad to hear Marvin was personable and dedicated, but we're sorry to hear about your dissatisfaction with the process. Please contact us directly so we can address your concerns.
Sears Home Services on April 27, 2025
Lynda C
Nice and fast to understand our problems
Customer service response - Thank you for your positive feedback, Lynda! We're glad to hear our technician was nice and quick to understand your problems.
Sears Home Services on April 24, 2025
Mo N
was very thorough
Customer service response - Thank you for your positive feedback, Mo! We're glad to hear our technician was thorough.
Sears Home Services on April 17, 2025
Babette P
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 13, 2025
Claudette H
Marvin, the technician was courteous and knowledgeable in the repair of my refrigerator.
Customer service response - Thank you for your positive feedback, Claudette! We're glad to hear Marvin was courteous and knowledgeable in repairing your refrigerator.
Sears Home Services on April 08, 2025
Jo S
Brian was knowledgeable and professional. He was able to diagnose the problem and advise what it would take to fix my washing machine, which in turn helped me make a decision on how to move forward. He was also very respectful and friendly. Overall a great experience.
Customer service response - Thank you for your positive feedback, Jo! We're glad to hear Brian was knowledgeable, professional, and provided a great experience.
Sears Home Services on April 02, 2025
