2825 S Glenstone Ave Ste 500 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator repair
Martin was very knowledgeable and experienced. He diagnosed the problem quickly and ordered parts. He returned the day after the parts were delivered and made the repairs. Highly recommend him.
Scott H, Ozark, MO
Thanks
Thanks so very much
Karen R, Pleasant Hope, MO
Good service
Very fast and on time. Thanks. Would recommend.
Rich P, Humansville, MO
Dryer repair
My technician was awesome! He new exactly what the problem was by just turning it on. Had the parts and got me fixed up. Nice and courteous.
John D, Strafford, MO
Service
Outstanding service! Martin was on time, pleasant to talk to and complete the job quickly.
Damon T, Springfield, MO
Super great job
Martin did a great job professional and really helped us out a lot. Can't say enough good about him thanks.
James H, Nixa, MO
Work at 1904 donna cl
He knows his job and knowledgeable ..very pleasant! Glad you sent him.
Rita B, Lebanon, MO
Date; 7-30-24 "Dan" Sears Dryer Repair man )
Unfortunately, our BAD experience with SEARS began back on July 11, 2024 when Sears Repair come out to fix our Sears dryer, it was over heating to point of getting our clothes hot as fire. Dryer sensor was not working, dryer drum screeching noise non stop when dryer turned on, But repair tech did nothen! said he found nothen wrong with it. He spent little time trying to get to the root of problem. Very unfriendly and rude to us when I told him our dryer wasn't working properly & making terrible noises., Next day we had to call Sears again for 2nd Repair appointment, and parts was ordered and the Parts arrived at our house just 3 days later !! But,, Sears Didn't come back to repair the dryer till over 3 Weeks Later !! Though the parts had arrived 3 weeks ago ! This was unacceptable to us how we were treated as we have been their customers for over 50 years., Today, 3 wks later,, Sears was back again to finish what should have got done 3 weeks ago !! We are very unhappy with Sears, and their performance, We definitely Do Not recommend their Service repair or their products if they choose to ignore the needs of their customers who buy their products. Repair tech name "Dan who came out today repaired the dryer FINALLY !! after 3 long wks waiting.., Sears, (Should Not have put us on Hold for nearly a month )when the repair parts arrived at our house in only 3 days !! We do not recommend Sears . Sears needs to get back to working for Customers who made them who they are ( Springfield, Missouri )
Elliott's, Springfield, MO
My experience with sears home service
The guys Martin and Justen were fast friendly explained what was being done and why they were personable friendly and knowledgeable they gave me pointers on the machine and more efficient ways of running it if I have any appliance issues in the future I won't hesitate to call them back
Justin H, Ozark, MO
Technician was very nice, was send out for the wrong applian
I specifically sent in the claim for my range oven which is not working. The technician was sent out for my refrigerator which is working just fine. He was very cordial, but it did not help my problem with my oven. Now I have to start the process over again and wait for repair on my oven.
Kelley R, Polk, MO
