3629 Osage Beach Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Peter Edwards
Highly recommend this company. My technician Cody came out and trekked through some weather to get our oven up and working. Great customer service!
Customer service response - Thank you for your recommendation, Peter! We're glad to hear that Cody provided great customer service and got your oven working despite the weather.
Sears Home Services on January 08, 2025
Dan Hernandez
Great tech
Customer service response - Thank you for your feedback, Dan! We're glad to hear you had a positive experience with our technician.
Sears Home Services on November 27, 2024
Terry Dow
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 27, 2024
Scott Cartwright
Justin went above and beyond to take care of my refrigerator issue.
Customer service response - Thank you for your feedback, Scott! We're glad to hear that Justin went above and beyond to resolve your refrigerator issue.
Sears Home Services on November 14, 2024
dorothy smith
Mr. Stacey was very professional and showed me what had happened to the dishwasher and why it wasn't cleaning the dishes
Customer service response - Thank you for your feedback! We're pleased to hear that Mr. Stacey provided professional service and helped you understand the issue with your dishwasher. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on October 01, 2024
John Franklin
Christina was prompt and throughly explained the issues with my washing machine.
Customer service response - Thank you for your feedback! We're delighted to hear that Christina provided you with prompt and thorough service. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on September 15, 2024
Michael Casanova
Wonderful service person. Would not leave until everything was completed.
Customer service response - Thank you for your kind words! We're delighted to hear that our service person provided you with such dedicated service. We appreciate your feedback and look forward to serving you in the future.
Sears Home Services on August 28, 2024
David Foster
Only the tech gets a 5 star rating! That is what you asked me to rate.Your service is below a 1. Because there is no service! Everyone stay away or lose money!
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 07, 2024
Cynthia McGee
Chris is a great technician who really worked hard to find the problem. She was prompt, professional and took the time needed to resolve the problem. I never felt that she was rushing to get to the next call. I hope she is the technician we get for any future issues.
Customer service response - Thank you for recognizing Chris's dedication and professionalism. We're thrilled to hear about your positive experience and look forward to serving you in the future.
Sears Home Services on June 09, 2024
Louis Mayer
Keith was a great technician that we saw in feb. We saw chris today Feb 20 and she was good to.
Customer service response - Thank you for your feedback. We appreciate your positive comments about our technician's service. We apologize for any inconvenience you may have experienced with the Kenmore washing machine and understand your frustration with Sears. We will continue to strive for excellent customer service in the future.
Sears Home Services on January 18, 2024
