540 Commons Drive Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nancy Buck
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 23, 2025
Travis Huskey
Tech installed new drain pump. The washer is working again now.
Customer service response - Thank you for your review, Travis! We're happy to hear your washer is working again after the drain pump installation.
Sears Home Services on January 19, 2025
Jeanette Miller
Technician was very friendly and explained what he was checking.
Customer service response - Thank you for your review, Jeanette! We're happy to hear our technician was friendly and took the time to explain the process.
Sears Home Services on November 13, 2024
Batrice Smith
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 11, 2024
Melissa Thorell
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 27, 2024
Debbie Schneider
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 25, 2024
Mary McAnarney-Carroll
Our Technician was pleasant, knowledgeable, considerate, and fast. He was only here about 20 to 30 minutes. He was great!!
Customer service response - We're delighted to hear that you had such a positive experience with our technician's pleasant and efficient service. Thank you for choosing Sears Appliance Repair!
Sears Home Services on September 21, 2024
Raymond Brown
Customer service response - We appreciate the 5-star rating, Raymond! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 05, 2024
Jeanette Fleming
Doug provided great service, was conscientious about how he treated my house, used a blanket to cover my counter from being scratched from the dishwasher door and wiped up residue hiding under the door that I was going to clean real quick while the door was off. I was very impressed. Thank you so much!!!
Customer service response - We're thrilled to hear Doug's attention to detail and care for your home left a good impression. Thank you for your kind words and for choosing us for your appliance repair needs!
Sears Home Services on July 08, 2024
Cort Fleming
Service provided was good. Communication with base is bad. Still need to communicate about my dishwasher. No live person to talk to. Nothing is getting done. Dish washer has been diagnosed but not fixed, and there is no progress. So will it ever be repaired or just diagnosed?
Customer service response - We're glad to hear that you found our service good, but apologize for the communication issues you've encountered, especially regarding your dishwasher. We're working to improve our customer interaction and hope to resolve your issue swiftly.
Sears Home Services on June 20, 2024