540 Commons Drive Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (16 reviews)

Nancy Buck

March 23, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on March 23, 2025

Travis Huskey

January 19, 2025

Tech installed new drain pump. The washer is working again now.

Source: Google

Customer service response - Thank you for your review, Travis! We're happy to hear your washer is working again after the drain pump installation.

Sears Home Services on January 19, 2025

Jeanette Miller

November 13, 2024

Technician was very friendly and explained what he was checking.

Source: Google

Customer service response - Thank you for your review, Jeanette! We're happy to hear our technician was friendly and took the time to explain the process.

Sears Home Services on November 13, 2024

Batrice Smith

November 11, 2024
Source: Google

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on November 11, 2024

Melissa Thorell

October 26, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on October 27, 2024

Debbie Schneider

September 25, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on September 25, 2024

Mary McAnarney-Carroll

September 21, 2024

Our Technician was pleasant, knowledgeable, considerate, and fast. He was only here about 20 to 30 minutes. He was great!!

Source: Google

Customer service response - We're delighted to hear that you had such a positive experience with our technician's pleasant and efficient service. Thank you for choosing Sears Appliance Repair!

Sears Home Services on September 21, 2024

Raymond Brown

August 05, 2024
Source: Google

Customer service response - We appreciate the 5-star rating, Raymond! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on August 05, 2024

Jeanette Fleming

July 08, 2024

Doug provided great service, was conscientious about how he treated my house, used a blanket to cover my counter from being scratched from the dishwasher door and wiped up residue hiding under the door that I was going to clean real quick while the door was off. I was very impressed. Thank you so much!!!

Source: Google

Customer service response - We're thrilled to hear Doug's attention to detail and care for your home left a good impression. Thank you for your kind words and for choosing us for your appliance repair needs!

Sears Home Services on July 08, 2024

Cort Fleming

June 21, 2024

Service provided was good. Communication with base is bad. Still need to communicate about my dishwasher. No live person to talk to. Nothing is getting done. Dish washer has been diagnosed but not fixed, and there is no progress. So will it ever be repaired or just diagnosed?

Source: Google

Customer service response - We're glad to hear that you found our service good, but apologize for the communication issues you've encountered, especially regarding your dishwasher. We're working to improve our customer interaction and hope to resolve your issue swiftly.

Sears Home Services on June 20, 2024

Average Rating: 4.6/5 (16 reviews)