2201 W Worley St Reviews
Showing most recent reviews from verified customers of Sears Home Services
David P
Excellent service from a wonderfully professional person.
Customer service response - Thank you for taking the time to leave a review! We appreciate your kind words and are delighted to hear that you had an excellent experience with our professional technician.
Sears Home Services on January 28, 2024
Robert F
He was very professional and courteous and got right to the job at hand and completed it in a timely manner
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on January 11, 2024
Paula Y
Would appreciate more advance notice when repair person would arrive
Customer service response - We apologize for any inconvenience caused and appreciate your feedback regarding the need for more advance notice for our repair person's arrival. We will take your comments into consideration and work towards improving our communication. Thank you for taking the time to leave your review.
Sears Home Services on February 09, 2024
Linda M
Very efficient- got the job done!!
Customer service response - Thank you for your review! We are glad to hear that our service was efficient and that we were able to get the job done for you. We appreciate your feedback!
Sears Home Services on February 08, 2024
Angie G
Chris had to return 3 times and was very responsive and took care of things quickly.
Valerie S
Debora E
Christopher seems very knowledgeable and consistently calls me when he is on his way to my home.. I have had him out to fix my dryer and refrigerator ice maker.
Barbara B
Karen S
Chris was very knowledgable and helpful!
Joyce S
Tech never showed up but did call to cancel.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on May 19, 2024