2201 W Worley St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (33 reviews)

David P

January 28, 2024

Excellent service from a wonderfully professional person.

Source: Google

Customer service response - Thank you for taking the time to leave a review! We appreciate your kind words and are delighted to hear that you had an excellent experience with our professional technician.

Sears Home Services on January 28, 2024

Robert F

June 21, 2024

He was very professional and courteous and got right to the job at hand and completed it in a timely manner

Source: Google

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on January 11, 2024

Paula Y

February 09, 2024

Would appreciate more advance notice when repair person would arrive

Source: Google

Customer service response - We apologize for any inconvenience caused and appreciate your feedback regarding the need for more advance notice for our repair person's arrival. We will take your comments into consideration and work towards improving our communication. Thank you for taking the time to leave your review.

Sears Home Services on February 09, 2024

Linda M

February 08, 2024

Very efficient- got the job done!!

Source: Google

Customer service response - Thank you for your review! We are glad to hear that our service was efficient and that we were able to get the job done for you. We appreciate your feedback!

Sears Home Services on February 08, 2024

Angie G

October 31, 2023

Chris had to return 3 times and was very responsive and took care of things quickly.

Source: Google

Valerie S

December 21, 2023
Source: Google

Debora E

November 14, 2023

Christopher seems very knowledgeable and consistently calls me when he is on his way to my home.. I have had him out to fix my dryer and refrigerator ice maker.

Source: Google

Barbara B

November 16, 2023
Source: Google

Karen S

November 21, 2023

Chris was very knowledgable and helpful!

Source: Google

Joyce S

May 19, 2024

Tech never showed up but did call to cancel.

Source: Google

Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.

Sears Home Services on May 19, 2024

Average Rating: 4.5/5 (33 reviews)