425 Rice St Reviews
Showing most recent reviews from verified customers of Sears Home Services
knowledgeable and experienced
Robert; who i called "Roger" (sorry), was prompt, courteous and friendly. a true master of his craft and it shows. 10/10 would recommend :)
Kate E, Roseville, MN
Polite knowledgeable and efficient
Cal did a great job and was very nice. Thank you
Miki M, Roseville, MN
Review for Aaron B
Aaron B fixed our freezer and came back to our home on 1/8/24 because of the same issue. He is nice, provides great customer service, he is friendly and professional. I was pleasantly surprised to see him on 1/8/24, it was nice to have him come back to our home.
Anthony W, Saint Paul, MN
Good advice was given.
Good advice. Maytag no longer makes the part, but Robert provided good advice on how to proceed.
Daniel Q, Saint Paul, MN
Jeff was great your scheduling and repair coordination-bad
My technician was on time and diagnosed my problem and told me my replacement part was no longer available he explained my next options my dissatisfaction was with the practice of of sears scheduling the appointment for the next business day I called for the repair service and the service department scheduled the repair for more than 3 weeks laterl I think there should be coordination between scheduling and repair service I sat at home all day no repair showed up for repair appointment 3 days in a row this caused me to consider cancelling my service contract
Christopher R, Saint Paul, MN
Outstanding
Outstanding help and service from Brett!! On time and knowledgeable!
Conor B, Saint Paul, MN
Is my refrigerator running??
Great service! Wish I could've called and spoke with someone to discuss when my part came in versus trying to get through the prompts, but it all worked out
Samantha B, Saint Paul, MN
Water Softener Motor Repair
Nice to talk to and did great work. Got the job done quickly!
Jerry B, New Brighton, MN
Washer
Robert was knowledgeable about the issue with my washer. Unfortunately, parts are not available to fix it.
Diana D, Saint Paul, MN
Fridge Repair
Aaron, was very nice, professional, friendly and knowledgeable! I would like him to repair any of our appliances again!
Anthony W, Saint Paul, MN
