425 Rice St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Robert was great
Prompt, friendly, knowledgeable and efficient! Robert assessed the problem right away and had it handled.
Michael P, Saint Paul, MN
Robert gave excellent service. Five stars.
I wish I could see your AI Richard and the people that schedule and text the homeowners were also. But they deserve an F minus Your communications department does not even bother replying regarding appointments and texting, etc.
Paul A, New Brighton, MN
Happy dryer
Technician was excellent. He had the baffles installed very quickly and so great to have the dryer working again.
Mary X, Woodbury, MN
Dishwasher repair
After checking no issue found. Re-assembled and completed the job.
Brian S, Hastings, MN
Took the time and fixed it
Arrived and replaced multiple parts to fix a washer leak. Very polite and professional. Took his time to replace all the correct parts, explained a part or two was confirmed faulty, and did a quick test before he left. Thank you!
Lisa C, Woodbury, MN
Excellent service
Yuan provided excellent service this morning, fixing our dryer effectively and efficiently. He was very easy to work with and respectful. The price was reasonable for the quick service. I will definitely be recommending this service to others.
Bre H, St Paul, MN
Good fast job
When the repair man got here, I was surprised that it was done so fast. Benjamin worked cleanly to replace the defective part in the freezer of our Kenmore. All of the repair people that have been out here have the same qaulity of doing repair needing to be done.
Jeannine S, Inver Grove, MN
Dishwasher repair
Accurate assessment of what was broken ended with a successful repair!
Carrie B, Saint Paul, MN
Royce is great!
Royce is a very conscientious and knowledgeable technician. He was thorough, explaining steps he took, listened to my concerns and explained the workings of the equipment he was fixing for me.
Diane B, St Paul, MN
Thorough
Jeff did an excellent job. This was the 3rd time Sears was out to fix my dryer. He walked me through everything, checking everything. He is thorough, knowledgeable and helpful. I feel confident that my dryer will not have anymore problems. Thanks Jeff.
Lisa H, Saint Paul, MN