425 Rice St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Got it done
The repair for the washing machine was diagnosed quickly. Upon return after parts were ordered the repair was made quickly. Good communication about the service/repair and also offered some tips for how to clean lint to keep dryer running well.
Michael F, Maplewood, MN
Awesome work!
Friendly, timely, explained things and fixed the issue! Thank you.
Martin M, Hastings, MN
Aubrey. Cook
Thank you Robert for getting our dishwasher fixed! You were so kind and helpful and I really appreciate it!
Aubrey M, St Paul, MI
Refrigerator repair person
Cal was able to figure out what was causing my problems and it seems to be fixed. I am so pleased and want him to know that he was right. He has my gratitude.
Kathryn W, New Brighton, MN
Excellent service
Very knowledgeable, intelligent and friendly. He found the problem quickly and did a great job not only fixing it but putting everything back in good order.
Douglas B, Saint Paul, MN
Tech Allen was great, Sears scheduling was horrid
1st appt to troubleshoot and order the replacement part for our microwave went very well. The part arrived 3 days later. Attempting to get a technician out to install the new part took Sears Home Services 4 failed attempts because they did not listen when I confirmed each time that the part had arrived. I wasted 4 afternoons waiting for the technician to show up only to be disappointed with no word at all from Sears that they weren't coming. The 5th attempt was successful only because tech Allen decided to personally show up as scheduled even though the Sears system still showed the part as not having arrived - 3 months after the 1st appointment. I will never use Sears Home Services again and do not recommend them to schedule any repair.
Steve S, Cottage Grove, MN
professional
Andres was very communicative & friendly. He helped us figure out what was wrong
Alexa H, Saint Paul, MN
Courteous, knowledgeable, and effient
Says it all. Pleased to have Sears involved.. they are very professional
Terry D, Woodbury, MN
Jeffrey was very knowledgeable about our appliance
Jeffery explained what he thought was the cause of our problem after carefully listening to our explanation of the symptoms.
Gary K, Saint Paul, MN
Excellent communication
Excellent communication
Emmanuel L, Saint Paul, MN
