4101 W Division St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Didnt call me back
Also very unhappy I can only schedule for mondays and for them to install a part that already has been installed that isnt the problem. I been out a dryer for three weeks now and im getting very irritated.
Natika Y, Brainerd, MN
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on October 09, 2023
Dishwasher
I had them come to fix my dishwasher through my home warranty and they said they felt it was some build up in the bottom. Then proceeded not to clean the build up and just put it back together. I had them come to fix it and they left the problem!
Brandi, Kimball, MN
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on September 26, 2023
Dryer is now broken
The technician was able to diagnose the washer. He also did a review of dryer and said it was fine (it had been working), however when I went to use later the same day, the dryer made a loud bang and no longer works.
Malik S, Saint Cloud, MN
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on September 20, 2023
Please don't waste our time
Find someone who knows what they're doing
Jessie K, Sartell, MN
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on September 19, 2023
A waste of time
The tech didn't know what he was doing
Jessie K, Sartell, MN
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on September 19, 2023
👎
Not worth my time
Marguerite A, Clear Lake, MN
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 29, 2023
GE refrigerator
This man has an attitude and is not customer friendly! Before even looking at our refrigerator he told us there was nothing wrong with it. He told us the refrigerator can normally be 10 degrees more than what it is set at. Our refrigerator was set at 35 but was reading at 46, that is not acceptable. Normal temp should be 35-38, 45-48 would not be acceptable. I have medication in the refrigerator that needs to be at 46 degrees or less, we have been too close to the medications limit. He set our refrigerator temp lower but it is still reading at 41 degrees. He told us if we don't like the product we should contact GE. He did recommend we move items in our refrigerator to help circulation but having done that it still is at 41 degrees. A better attitude and being customer friendly would make a big difference, everyone can have a bad day but 40 years of being a homeowner we have never had someone come into our home with such a bad attitude. It was nota good experience and our refrigerator still could work better.
Lynette C, Annandale, MN
Customer service response - Hi Lynette , We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 11, 2023
