15910 Edgewood Drive Reviews
Showing most recent reviews from verified customers of Sears Home Services
Robert B
I finally have ice😀
Customer service response - Thank you for your review, Robert! We're glad to hear you finally have ice.
Sears Home Services on March 18, 2025
K S
Jo H. came on time and did a great job! He went above and beyond and was a nice gentleman. He apologized for us having to wait for 5 MONTHS for service although it is not his fault. I have been with Sears for more than 45 years and have never had such bad service. All of my appliances have come from Sears through out my life. We have had to put out $450.00 at the laundromat, plus 5 months of warranty payments for no service. That is almost $800.00 plus the aggravation of hauling heavy laundry back and forth at almost 80 years old.
Customer service response - Thank you for your feedback, K Sutton. We're glad Jo H. provided great service, but we're truly sorry for the extended wait and inconvenience you've experienced; please contact the business directly so we can address this further.
Sears Home Services on December 17, 2024
Robert N
Very professional knowledgeable and courteous.
Customer service response - Thank you for your positive feedback, Robert! We're glad to hear you found our service professional, knowledgeable, and courteous.
Sears Home Services on November 05, 2024
Margie S
Joseph is such a hard working young man! PLEASE replace his crappy van!!! The back door FELL OFF! He deserves better than this!
Customer service response - Thank you for your feedback, Margie! We're glad to hear Joseph provided great service and will address your concerns about the van.
Sears Home Services on October 29, 2024
RU A
Technician has showed up was fine. Did the job however I submitted my request in the middle of July and the technician was not scheduled to be here till early October. Are you kidding me come business is that I would love an answer back from you as to what you did wrong thank you bye-bye
Customer service response - Thank you for your feedback and patience. We apologize for the delay in scheduling and appreciate your understanding; please contact the business directly for further assistance.
Sears Home Services on October 14, 2024
Kim D
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 13, 2024
Dan S
Customer service response - A big thank you, Dan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 13, 2024
Kevin C
Customer service response - A big thank you, Kevin, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Katelyn M
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 03, 2024
Stacy B
Friendly, knowledgeable, prompt.
Customer service response - Thank you for sharing your positive experience; we pride ourselves on being friendly, knowledgeable, and prompt.
Sears Home Services on May 20, 2024
