545 W Sanilac Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Parikshit K
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on March 19, 2024
Adalin S
gail L
Technician was very informative and professional, as well as being timely
Ambor K
I never had service done from this person but then I got a bill so not sure what's going on.
Nicole C
The job is not done. So far the tech is helpful and working to try to correct issue. The frustration comes from not being able to contact a human. They have the wrong address and it’s been days of trying to correct it. Because of the wrong address the parts will not be delivered to the correct address. Causing a cascade of issues. A problem that could be corrected very easily if I could talk to a person.
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on April 16, 2025
Tieira K
This is awful. So not recommend
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on June 16, 2024
