6780 S Westnedge Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sears-repair water softener
Jacob was very professional and explained everything thoroughly. He went through multiple steps and visits to resolve the problem.
Nancy T, Portage, MI
Leaking washing machine
Steve arrived promptly, was professional and courteous, and fixed the problem expertly.
Joseph O, Paw Paw, MI
What a great job!
Steve was on time, courteous, friendly, helpful, and heck, fun to talk to! He quickly solved the problem on my dryer, but was both polite and sociable at the same time. I was extremely impressed with his service!
Chad M, Gobles, MI
Considerate and dependable
Thank you for fixing the problem with the fridge! Richard was knowledgeable, professional and courteous.
Amy S, Three Rivers, MI
Great repair work
Stephen was very helpful in diagnosing our very old stove. Thanks for the extra time and courtesy
Don G, Kalamazoo, MI
Washing machine repair
Ben is an excellent technician. He is prompt, quick, and professional. I would highly recommend him.
Michael L, Kalamazoo, MI
Robert was top notch, Sears not so much.
Robert was a great service technician. He explained everything, he was very thorough, and very polite. Sears corporate however, was not very helpful. This oven repair took over two weeks because Sears corporate didn't send the proper parts the first time Robert came to my house. I sent pictures and entered all of the information that was required when I asked for the service call. When Robert arrived, he had no idea what he was fixing and what he needed to do. That was very disappointing. Which meant poor Robert had to apologize at least five times for all the things that Sears corporate didn't send him that he needed for the repair.
Tish B, Portage, MI
Good job
Technician took the time to understand my concerns and check with the supervisor to make sure I wasn't overcharged.
Betty D, Kalamazoo, MI
Our appliances regarding our service provider Steve
Steve is a five plus. Very Smart and very efficient. Excellent public relations! Thank you.
Donna N, Three Rivers, MI
Water Heater Service Provided by Jacob
Jacob was professional and courteous. He diagnosed the problem quickly and made arrangements for someone to contact us about replacing our hot water tank. Hopefully, that will happen soon.
Judy, Portage, MI
