5500 Harvey St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rating service technician
Jesse H. work performed was exacting, knowledgeable, pleasant, and most informative. He is excellent at his work. Having been a hiring manager, I know these evaluations are essential in his annual review and a raise for having an outstanding employee.
Charles H, Spring Lake, MI
Refrigerator repair
Was smart, kind, respectful, thorough. He called to confirm ETA and explained everything.
Kathleen J, Grand Haven, MI
Solid service
Great job and communication. Replaced our microwave door with no problems.
Jay R, Spring Lake, MI
Washer repair
Tom called the morning of appointment and arrived as stated.
Mary M, Hesperia, MI
rating
appears to be fixed on first attempt to repair. Very professional.
Robert B, Muskegon, MI
AJ was great
AJ (technician) is only reason I am not going to pursue a lawsuit! Your customer service is terrible but he went out of his way to get us taken care of.
Anthony B, Big Rapids, MI
Washing Machine
Thomas was professional and friendly and let me know what the cause of my washer overflow. Definitely will use you for all my future needs. Thank you
Sabina R, Coopersville, MI
Satisfied customer
We had an issue with our oven which was generating an error code and we could not figure out what it was. Dave was able to explain the issue, provide my options, and replace the part quickly. I could not have asked for any more. I would recommend this service to anyone else appliance issues.
Dave A, Big Rapids, MI
Service
I rate Thomas a 5, he was very good at explaining the problem with the microwave.
Robert W, Branch, MI
Mr
Before I retired I did industrial and commercial electrical and electronics service work for electrical contractors. Dealing with Jesse, and watching him work, I realized that this guy is really very good. You should keep him happy so he will stay with you.
Gary M, Hesperia, MI
