1290 N Monroe St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rose S
Ellen A
aside from having my appointment changed three times with AI and not being able to talk to an actual person to make the necessary changes, my technician Seth was absolutely wonderful
Customer service response - Thank you for your 5-star review, Ellen! We're pleased to hear Seth was wonderful, and we apologize for the appointment changes and communication issues.
Sears Home Services on May 29, 2025
Jeff S
Was very friendly and completed the work very quickly. He listened to my questions and took the time to answer them. He is very knowledgeable. Great technician.
Customer service response - Thank you for your 5-star review, Jeff! We're pleased to hear our technician was friendly, knowledgeable, and attentive to your questions.
Sears Home Services on May 29, 2025
LindaP
The technician went out of his way by cleaning shelf and explaining the problem to me... He removed leftover parts ... I appreciated all he did. Thanks,
Customer service response - Thank you for your 5-star review, Linda! We're pleased to hear our technician went above and beyond by cleaning and explaining the issue to you.
Sears Home Services on May 29, 2025
Jamie S
Sonnie H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 28, 2025
Dianne C
Very pleased with service I received
Customer service response - Thank you for your 5-star review, Dianne! We're pleased to hear you were very pleased with the service you received.
Sears Home Services on May 22, 2025
Gary B
Professional, knowledgeable and courteous.
Customer service response - Thank you for your 5-star review, Gary! We're pleased to hear our team was professional, knowledgeable, and courteous.
Sears Home Services on May 21, 2025
Melissa P
Brian was efficient and has my home cool again! Thank you!
Customer service response - Thank you for your 5-star review, Melissa! We're pleased to hear Brian was efficient and got your home cool again.
Sears Home Services on May 18, 2025
Brandy L
Very professional, friendly, knowledgeable and efficient in fixing my issue. Thank you!
Customer service response - Thank you for your 5-star review, Brandy! We're pleased to hear our team was professional, friendly, knowledgeable, and efficient in resolving your issue.
Sears Home Services on May 15, 2025
