1495 O'Dovero Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Chuck W
Jake's help was exactly what we needed. Professional, knowledgeable and a great communicator.
Customer service response - Thank you for your review, Chuck! We're pleased to hear that Jake provided the professional and knowledgeable help you needed.
Sears Home Services on May 07, 2025
Kelley B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 01, 2025
cameron V
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 23, 2025
Alex T
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 13, 2025
Amy M
Very friendly and professional
Customer service response - Thank you for your review, Amy! We're pleased to hear you found our service friendly and professional.
Sears Home Services on January 13, 2025
James A
She was very thorough until she connected me to a repair shop in California! They sent me a charge of $5.00 that I did not expect and that charge turned out to be $47.00! It was taken out of my checking account. I talked with a tech about my problem and he told me several things that it could be. I thought that I was going to schedule an appointment to have someone fix it? If I would have known that there was a charge for this and that I wasn’t scheduling an appointment I would have not accepted this offer. I hope that this will help to clear up this matter. The washer/dryer combo was repaired today, so thank you for that. The tech that came over to repair it told my wife that he hates working on this type of appliance.
Customer service response - Thank you for your feedback, James. We're glad to hear your washer/dryer combo was repaired, but we're sorry for the confusion and unexpected charges you experienced. Please contact us directly to resolve this issue.
Sears Home Services on January 08, 2025
Karen R
Burners and oven were thoroughly checked and technician explained my concerns very well. Asked if I had questions or had other concerns.
Customer service response - Thank you for your review, Karen! We're glad to hear that our technician thoroughly checked your appliances and addressed your concerns effectively.
Sears Home Services on December 30, 2024
Steven W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 03, 2024
Gene S
Jake, is great guy very informative and polite
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 01, 2024
Barbara H
Great service man! Could ask for any one better.
Customer service response - Thank you for your positive feedback, Barbara! We're thrilled to hear you were pleased with the service provided.
Sears Home Services on November 27, 2024
