1672 US 31 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Norm S
The tech, Thomas, was prompt, pleasant, very knowledgeable and professional. Simplified the visit by providing clear reasons for the condition of the internal frig water system. He provided a simple solution to fix the problem.
Customer service response - Thank you for your positive feedback, Norm! We're delighted to hear that Thomas provided prompt and professional service with a clear solution for your refrigerator's water system.
Sears Home Services on May 09, 2025
Sarah S
He was kind and worked hard to figure out the problem!
Customer service response - Thank you for your positive feedback, Sarah! We're happy to hear that our technician was kind and diligent in resolving the issue.
Sears Home Services on March 26, 2025
Beverly
Customer service response - We appreciate the 5-star rating, Beverly! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on February 09, 2025
John K
Very prompt and competent.
Customer service response - Thank you for your positive feedback! We're pleased to hear you found our service prompt and competent.
Sears Home Services on December 15, 2024
Gary M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 26, 2024
margy B
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 18, 2024
James D
Great service, my go to appliance service repair.
Customer service response - Thank you for your positive feedback! We're thrilled to be your go-to appliance repair service.
Sears Home Services on October 27, 2024
Pam H
Mike was exceptional. He pinpointed the problem, fixed it and cleaned up so well I couldn’t even tell he was here. Great service!
Customer service response - Thank you for your wonderful review! We're thrilled to hear that Mike provided exceptional service and left the area spotless.
Sears Home Services on October 14, 2024
Robert J
Awesome. Mike diagnosed in 1 minute. Unlike most companies Sears had the part in the Van. We were up and running the stove again in 15 minutes. Thank you Mike.
Customer service response - Thank you for your wonderful review! We're thrilled to hear that Mike provided such efficient service and had your stove running in no time.
Sears Home Services on October 07, 2024
Kelly P
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 01, 2024