12001 Sears Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Michael D
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 13, 2025
Aline B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 09, 2025
Anek B
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 09, 2025
Brigitte J
This afternoon, another serviceman visited our home to look at the refrigerator because the ice maker STILL isn't working after serviceman, Jessup didn't do a thorough inspection two weeks ago and tried to make my husband believe the ice maker wasn't working because it "wasn't on" after he explained we had turned it off because of the loud noise it was making AND not producing any ice. Today, we had the pleasure of Kevin servicing the refrigerator. He immediately asked my husband to contact me at work (per request). Once I explained what was happening, he even imitated the sound the ice maker was doing. He was not only courteous, he was funny. More importantly, he explained the issue was probably with the fan & water flow system and FIXED the problem! A completely different experience from the first person. Thank you Kevin. 5 STARS!!
Customer service response - Thank you for your positive review, Brigitte! We're glad to hear Kevin provided a thorough and courteous service, and that he was able to fix the issue with your refrigerator.
Sears Home Services on May 07, 2025
Gayle G
Great Job!! Recommend!
Customer service response - Thank you for your positive review, Gayle! We're glad to hear you had a great experience and appreciate your recommendation.
Sears Home Services on May 05, 2025
Julie R
Tim was amazing. His attention to detail and attentiveness was incredible. He listened and went above and beyond.
Customer service response - Thank you for your positive review, Julie! We're thrilled to hear Tim provided amazing service and went above and beyond.
Sears Home Services on May 01, 2025
Ellie M
David B did a great job. He showed up on time, was professional and easy to talk to, and clearly knew what he was doing. He figured out the problem quickly and had it fixed without any hassle. Really appreciated how straightforward and efficient the whole process was. Would definitely call again if I need help with another appliance.
Customer service response - Thank you for your positive review, Ellie! We're glad to hear David B provided professional and efficient service, and we appreciate your willingness to call us again.
Sears Home Services on April 28, 2025
C C
Tim was awesome.He resolved my issue and addresses all my concerns.
Customer service response - Thank you for your positive review! We're glad to hear Tim was awesome and addressed all your concerns.
Sears Home Services on April 27, 2025
Ralph B
Joshua very helpful, patient and instructional and helped me understand. He did an excellent job
Customer service response - Thank you for your positive review, Ralph! We're glad to hear Joshua was helpful, patient, and provided excellent service.
Sears Home Services on March 30, 2025
Sylvia M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 18, 2025
