1250 Jackson Xing I-94 Reviews
Showing most recent reviews from verified customers of Sears Home Services
George Page
Bryon was fast and terrific!
Customer service response - Thank you for your positive review, George! We're thrilled to hear that Bryon provided fast and terrific service.
Sears Home Services on September 15, 2024
Nadine Risner
Bryon was helpful and went above and beyond to give us excellent service. Our service scheduling was a not smooth, but Bryon cut thru and took care of our washer.
Customer service response - Thank you for your positive review, Nadine! We're delighted to hear that Bryon provided excellent service and resolved your washer issue despite the scheduling challenges.
Sears Home Services on September 10, 2024
Chris Cantrell
Very kind and knowledgeable
Customer service response - Thank you for your positive review, Chris! We're pleased to hear that you found our service kind and knowledgeable.
Sears Home Services on September 10, 2024
Winnetta Brown
The technician was very helpful and explained everything to my satisfaction
Customer service response - Thank you for your positive review, Winnetta! We're delighted to hear that our technician was helpful and provided clear explanations to your satisfaction.
Sears Home Services on September 03, 2024
Melissa Caudill
Richard was great! He got my refrigerator fixed! He was very nice, professional and knowledgeable.
Customer service response - Thank you for your positive review, Melissa! We're thrilled to hear that Richard provided you with excellent service and got your refrigerator fixed.
Sears Home Services on August 28, 2024
Nichole Loomis
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 27, 2024
Susan Cobb
Timely, polite, professional and a direct communicator.
Customer service response - Thank you for your positive review, Susan! We're pleased to hear that you had a great experience with our timely, polite, and professional service.
Sears Home Services on August 27, 2024
Denise Baker
Very friendly and informative. Made sure everything was working before he left. Good service
Customer service response - Thank you for your kind words, Denise! We're pleased to hear that you had a positive experience with our friendly and informative service.
Sears Home Services on August 20, 2024
david sidebottom
Mechanical technician rates 5 stars. Sears clerical and administrative/customer service rates 0 stars. Overall a very unsatisfactory experience. I will no longer use Sears for any repair or home services and I will advise friends and family to do the same.
Customer service response - We're sorry to hear about your experience with our clerical and customer service teams. Thank you for acknowledging our mechanical technician and for providing your feedback.
Sears Home Services on June 30, 2024
Carrie Daugherty
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on June 10, 2024
