802 W State St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sharon T
He found the problem immediately!
Customer service response - Thank you for your review, Sharon! We're glad to hear our technician quickly identified the issue.
Sears Home Services on April 20, 2025
Dave A
Best ever! Thorough, competent, respectful, knowledge, helpful. Very good experience.
Customer service response - Thank you for your review, Dave! We're thrilled to hear you had a thorough and respectful experience with our team.
Sears Home Services on January 08, 2025
John R
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 03, 2024
Astrid S
Excellent service! Easy to schedule and Steve came out the next day. Had all the parts needed on his truck and service charge was reasonable. Would definitely use again! Repaired both washer and dryer and I originally just called for the washer.
Customer service response - Thank you for your 5-star review, Astrid! We're glad to hear that Steve provided excellent service and that the scheduling process was easy and efficient.
Sears Home Services on November 10, 2024
Tom D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 23, 2024
Kristina T
My technician was wonderful and amazingly competent and friendly. Repairs cost less than buying a new dryer!
Customer service response - Thank you for your wonderful review, Kristina! We're delighted to hear that you found our technician competent and friendly, and that the repair was cost-effective.
Sears Home Services on October 07, 2024
Sue C
Repair was done within an hour. I received notification that Steven was on his way prior to his arrival. The tracking system on the website was helpful and appreciated. Arrival time was exactly as the estimate I was given.
Customer service response - Thank you for your detailed review, Sue! We're delighted to hear that you appreciated our efficient service and tracking system.
Sears Home Services on October 02, 2024
Connie A
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 02, 2024
Tom D
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 01, 2024
Stuart J
Customer service response - A big thank you, Stuart, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 05, 2024