34800 Groesbeck Hwy Reviews
Showing most recent reviews from verified customers of Sears Home Services
5 stars
As Mark has been to my house to service my washer 2 other times .I was glad to see Mark this morning . Because , I knew he was familiar with what was happening / needed .
Rebecca D, Clinton Twp, MI
kenmore repair please with service
William is very knowledgeable. Both are professional and prompt. The repair was done in a timely manner
Teresa G, Harrison Twp, MI
5 stars
Mark was great - he was friendly, polite and professional. He answered all my questions with kindness .
Rebecca D, Clinton Twp, MI
5 stars
Mark was great- he was friendly, polite and professional. He answered all my questions kindly .
Rebecca D, Clinton Twp, MI
Awesomeness
He was quick ,efficient and kind. Truly a professional and genuinely a nice person!
Linda M, Clinton Twp, MI
All your techs are excellent
The Sears techs are outstanding which is why we've used Sears service for years. HOWEVER : your A&E call/email service is awful! The foreign people answering the phone are difficult to understand, they don't give proper directions of what to do when parts come in and toncall back to set up a new appoint for the actual repair and they dont provide the correct date. We were told our tech was supposed to come back out yesterday from 1p-5p but this service messed up and scheduled the tech today. I repaired my own washer yesterday. Ditch this call service immediately or you are going to go out of business. Again, the techs are outstanding - its the service setting up the appointments that need to be fired.
Kristina H, Mt Clemens, MI
Quick and Honest Service
Bill, Sears Technician arrived when he said he would, and was able to diagnose the condition in less than 30 minutes. Unfortunately for me the washer must be put to rest. It was worth a shot to see if it could be saved. Thanks Bill!
Tom B, East China, MI
Brand new
Tim was very efficient and timely. My range is like brand new. P.S. A very nice guy
Audrey M, Sterling Hts, MI
Washer repair
Our repair guy was so nice. Thank you for the great service.
Suzanne K, Clay, MI
GE oven repair
James was very thorough and knowledgeable. Had to order parts two times to get our oven repaired. Great service both times he came out.
Robert vanhoorelbeke, Fraser, MI
