1131 E State St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Cherilyn J
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 12, 2025
Michael M
Chad fixed my beloved refrigerator. He was polite and personable. I am very pleased.
Customer service response - Thank you for your review, Michael! We're delighted to hear that Chad was polite and personable while fixing your refrigerator.
Sears Home Services on May 01, 2025
Nick T
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 30, 2025
Tracey S
My technician, Chadwick, phoned me prior to his arrival, informing me of my options and his location. When he arrived, we discussed the job and he got right down to it. The job accomplished to my satisfaction, we got payment out of the way and each of us went on with our days. Chadwick was very pleasant to talk to and knowledgeable about the job. Thank you.
Customer service response - Thank you for your detailed review, Tracey! We're pleased to hear that Chadwick provided excellent communication and service, ensuring your satisfaction with the job.
Sears Home Services on April 22, 2025
John W
Customer friendly I recommend him.
Customer service response - Thank you for your recommendation, John! We're glad to hear you found our service customer-friendly.
Sears Home Services on April 20, 2025
Susan G
Prompt service dates, lots of text reminders when service will occur along with communication with repair person. Professional repair provider fixed my issue quickly and thoroughly. Very pleased with Sears repair and will use them again as well as recommend them to others.
Customer service response - Thank you for your positive feedback, Susan! We're delighted to hear that you appreciated our prompt service, communication, and professional repair work.
Sears Home Services on January 30, 2025
Heather N
the tech was really good at communication which in turn made the whole process easier, if I need another tech for another appliance, I really hope it is him!
Customer service response - Thank you for highlighting the excellent communication skills of our technician. We're thrilled to hear that it made the process smoother for you, and we look forward to assisting you again in the future!
Sears Home Services on September 25, 2024
Mary B
Chad was very professional and friendly. He informed me I had nothing to worry about.
Customer service response - Thank you for your kind words about Chad's professionalism and friendliness. We're glad to hear he put your mind at ease!
Sears Home Services on September 18, 2024
James M
On time and fast repair Cody is a great technician He fixed the problem fast so that we can get back using the fridge again Great Job Cody
Customer service response - Thank you for your kind words about Cody's prompt and efficient service. We're delighted to hear that your fridge is back in action!
Sears Home Services on August 22, 2024
Stan R
Tech was in and out within a half hour. Very professional
Customer service response - Thank you for your positive feedback; we're glad to hear our technician provided swift and professional service.
Sears Home Services on August 01, 2024
