1131 E State St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Susan Good
Prompt service dates, lots of text reminders when service will occur along with communication with repair person. Professional repair provider fixed my issue quickly and thoroughly. Very pleased with Sears repair and will use them again as well as recommend them to others.
Customer service response - Thank you for your positive feedback, Susan! We're delighted to hear that you appreciated our prompt service, communication, and professional repair work.
Sears Home Services on January 30, 2025
Heather Nutt
the tech was really good at communication which in turn made the whole process easier, if I need another tech for another appliance, I really hope it is him!
Customer service response - Thank you for highlighting the excellent communication skills of our technician. We're thrilled to hear that it made the process smoother for you, and we look forward to assisting you again in the future!
Sears Home Services on September 25, 2024
Mary Boyea
Chad was very professional and friendly. He informed me I had nothing to worry about.
Customer service response - Thank you for your kind words about Chad's professionalism and friendliness. We're glad to hear he put your mind at ease!
Sears Home Services on September 18, 2024
James McLeod
On time and fast repair Cody is a great technician He fixed the problem fast so that we can get back using the fridge again Great Job Cody
Customer service response - Thank you for your kind words about Cody's prompt and efficient service. We're delighted to hear that your fridge is back in action!
Sears Home Services on August 22, 2024
Stan Root
Tech was in and out within a half hour. Very professional
Customer service response - Thank you for your positive feedback; we're glad to hear our technician provided swift and professional service.
Sears Home Services on August 01, 2024
Jacqui Nickol
Above & Beyond.
Customer service response - Thank you for recognizing our efforts to go above and beyond in our appliance repair service. Your satisfaction is our top priority!
Sears Home Services on July 25, 2024
Sandra Morrisette
Customer service response - A big thank you, Sandra, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 09, 2024
Mali Thomas
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 12, 2024
Rick Reimann
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on January 28, 2024
Bob Gamon
The Sears technician was able to repair my fridge in a timely manner when a refrigerator repair office in Rogers City found excuses not to come out for over two years to complete a botched job.
Customer service response - Thank you for sharing your experience with our Sears technician. We apologize for any inconvenience caused by the previous refrigerator repair office in Rogers City and we appreciate your patience.
Sears Home Services on February 08, 2024