603 Center St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sam Hanson
We had Tim come out and he was not only nice but he was efficient, knowledgeable, and friendly. If we ever have need for it again, we would definitely request Tim again.
Customer service response - Thank you for your wonderful review, Sam! We're thrilled to hear that Tim provided efficient, knowledgeable, and friendly service, and we look forward to assisting you again in the future.
Sears Home Services on January 26, 2025
Brian Scully
Levi was professional, polite, knowledgeable, and on time. Sears is lucky to employ him.
Customer service response - Thank you for your wonderful review, Brian! We're thrilled to hear that Levi provided professional, polite, and knowledgeable service.
Sears Home Services on January 21, 2025
jonathan sampson
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 19, 2025
Lee Cote
James was one of the nicest people I have ever met. He knew what the problem was and we were able to get our oven back up and running in no time. We are truly thankful.
Customer service response - Thank you for your wonderful review, Lee! We're thrilled to hear that James was able to quickly resolve the issue with your oven and that you had such a positive experience.
Sears Home Services on January 14, 2025
Katrina Meade
Five stars for the technician. He was great. He had to do some troubleshooting but he was prompt and took care of the repair quickly. Fewer stars for the administrative part of the process. Getting a hold of someone for an update was more problematic. I called and would be sent in circles of automated lines. I was able to reach a person on the contractor line who tried to help but that was frustrating. The message never got to who it needed to which resulted in having to reschedule twice.
Customer service response - Thank you for your review, Katrina! We're glad to hear the technician provided great service, but we're sorry for the administrative issues you faced. We appreciate your feedback and will work on improving our communication process.
Sears Home Services on January 14, 2025
Emily Jacobs
Alex your technician gets a 10 and was very thourorough
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 13, 2025
David Lavoie
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 06, 2025
Gregory Morin
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 05, 2025
Tracie Thomas
Joesph was the nicest and fixed my washer that I needed so badly!! He went above and beyond!! Prompt, fast, and efficient! Thank you!
Customer service response - Thank you for your wonderful review, Tracie! We're thrilled to hear that Joseph provided prompt, fast, and efficient service and went above and beyond to fix your washer.
Sears Home Services on January 05, 2025
Raymond Curbelo
Customer service response - Hi Raymond, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on January 02, 2025
