603 Center St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lawrence Barker
Alex was polite and discussed the progress as he went on . He gave us a couple of options when he reinstalled the dryer door .
Customer service response - Thank you for your positive review, Lawrence! We're glad to hear that Alex was polite and provided you with options during the dryer door reinstallation.
Sears Home Services on March 25, 2025
karen Bracy
Very knowledgeable, courteous and helpful technician. We received good advice for future maintenance we can perform ourselves. Diagnosed and fixed the issue with our dryer quickly. Very happy with our service. We will be calling them again for future repairs.
Customer service response - Thank you for your positive review, Karen! We're glad to hear that our technician provided knowledgeable, courteous, and helpful service, and we look forward to assisting you again in the future.
Sears Home Services on March 25, 2025
Bruce McGahey
happy with service. called wednesday evening and he came the next day. i recommend using sears repair service. technician was great.
Customer service response - Thank you for your positive review, Bruce! We're glad to hear you were happy with the prompt service and that our technician was great.
Sears Home Services on March 23, 2025
Samantha Borbone
Thomas was professional on time and very nice
Customer service response - Thank you for your positive review, Samantha! We're glad to hear that Thomas provided professional and timely service.
Sears Home Services on March 23, 2025
Katherine S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 18, 2025
Jeff Howe
Tom was knowledgeable and pleasant to deal with. He assessed the problem quickly and gave us a quote for what it would cost to fix our refrigerator. When we said we would probably just buy a new one as it would be less expensive than fixing our 35 year old fridge, he talked about the different brands and what their positives and negatives were. He is well versed in refrigerators.
Customer service response - Thank you for your wonderful review, Jeff! We're glad to hear that Tom provided knowledgeable and pleasant service and offered valuable insights on refrigerator brands.
Sears Home Services on March 18, 2025
Pat Maines
We good experience.
Customer service response - Thank you for your 5-star review, Pat! We're happy to hear you had a good experience.
Sears Home Services on March 17, 2025
Laura DeMerchant
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 16, 2025
Jackie Sanborn
Repair guy was great! The service trying to get a correct appt with correct address, correct appliance, etc. Is another matter!! When they make mistakes, you cannot talk to a real person!! I spent 2 mornings on the phone, internet trying to fix it & it still was wrong.
Customer service response - Thank you for your review, Jackie! We're glad to hear the repair technician was great, but we're sorry for the scheduling issues you faced. We appreciate your feedback and will work on improving our process.
Sears Home Services on March 16, 2025
Alan Kuniholm
Alex was amazing. He was very professional and knew exactly what was going on and then some. If I could hire him directly to service all of my appliances I would. Very appreciative. And, most importantly, I learned a lot about appliances in a short amount of time. So worth it. Onwards!
Customer service response - Thank you for your wonderful review, Alan! We're thrilled to hear that Alex provided professional service and shared valuable knowledge about your appliances.
Sears Home Services on March 16, 2025
