835 Solomons Island Rd N Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ron C
My technician was professional and very comprehensive.
Sarah M
Cedric was extremely polite and professional. He kept in contact to help us get a more accurate arrival time. Most importantly, he was very knowledgeable of systems, and quickly diagnosed the problem with our refrigerator. He completed the repair same day, and walked us through all of our options clearly. He was efficient and cleanly made the repairs. Would highly recommend!
Customer service response - Thank you for your positive feedback, Sarah! We're glad to hear that Cedric provided polite, professional, and efficient service, and that you would highly recommend us.
Sears Home Services on May 27, 2025
James D
Repairman was professional all the way. He even brought the part with him that he needed to fix my dryer. He was in and out quickly and went above and beyond by cleaning out the inside of the dryer beneath the drum. Great experience.
Customer service response - Thank you for your positive feedback, James! We're glad to hear that the repairman provided a professional and thorough service, ensuring a great experience.
Sears Home Services on May 27, 2025
Anita S
Cedric was within minutes of when he told me in a phone call. He was able to effect the repair without needing to order parts. He also explained how to avoid the same problem in the future.
Customer service response - Thank you for your positive feedback, Anita and Steven! We're glad to hear that Cedric was punctual, efficient, and provided helpful advice for future prevention.
Sears Home Services on May 26, 2025
Michael B
Came to fix our microwave that stopped having power. Replaced the thermal refuse cutoff. Super nice!!!
Customer service response - Thank you for your positive feedback, Michael! We're glad to hear that the technician was super nice and successfully fixed your microwave.
Sears Home Services on May 26, 2025
Lavon W
very knowledgeable and professional
Customer service response - Thank you for your positive feedback, Lavon! We're glad to hear that you found our service knowledgeable and professional.
Sears Home Services on May 22, 2025
Lost 0
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 20, 2025
Shellie M
The technician that came was was great and timely.
Customer service response - Thank you for your positive feedback, Shellie! We're glad to hear that the technician provided great and timely service.
Sears Home Services on May 19, 2025
Daniel
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 19, 2025
Bernie S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 18, 2025