5500 Buckeystown Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Megan Quinn
Both technicians were professional, timely, and considerate. I appreciate they traveled from their Virginia location to service and repair my oven.
Customer service response - Thank you for your positive feedback, Megan! We're delighted to hear that our technicians were professional and considerate in servicing your oven.
Sears Home Services on January 22, 2025
Kweku Donkor
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 21, 2025
Brittany Fischer
Cesear was amazing! He came and initially diagnosed our issue and was the one who came back. He was super helpful and wonderful, especially with little kids around. He was finished fixing everything in less than an hour, checked it for quality and to ensure it worked properly and then was on his way. After having over a month of no dryer we are so thankful to have a working one again!
Customer service response - Thank you for your positive feedback, Brittany! We're delighted to hear that Cesear was amazing and efficient in fixing your dryer, especially with little kids around.
Sears Home Services on January 19, 2025
Kevin Hall (Hallrk)
Sears Homes Services was the contractor Assurant used with our dishwasher repair warranty. This turned into a very pleasant experience. The repairman we had was named Aaron. He was very nice and cordial. He arrived on time and had gone to great trouble to make sure he did as he said his truck had broken down earlier in the day but made the extra effort to make sure our repair was look after in time. Even though he said he had only worked for Sears for about three weeks it was evident he knew what he was doing and had many years of experience working on appliances. He knew our type of dishwasher well and diagnosed the problem quickly. He had to order a part so he scheduled a visit back in just over a week. He was back on time and did the repair efficiently and so far we have had no more problems with the dishwasher. We will happily go back to this place in the future especially if Aaron could do the work.
Customer service response - Thank you for your detailed feedback, Kevin! We're delighted to hear that Aaron provided such a positive experience and efficiently handled your dishwasher repair.
Sears Home Services on January 13, 2025
Dan Solomon
Very friendly and knowledgeable!
Customer service response - Thank you for your positive feedback, Dan! We're delighted to hear that our technician was friendly and knowledgeable.
Sears Home Services on January 12, 2025
Patricia Ilijic
Very knowledgeable and polite
Customer service response - Thank you for your positive feedback, Patricia! We're delighted to hear that our technician was knowledgeable and polite.
Sears Home Services on January 01, 2025
Amber Hagan
Very nice technician and he knows his stuff. Huge bonus he loves dogs and particularly pitbulls because he was so good with mine. It was nice that he spoke to the home warranty company to tell them it cannot be repaired and needs to be replaced, too. Great experience.
Customer service response - Thank you for your positive feedback, Amber! We're delighted to hear that our technician provided a great experience and was so good with your pitbull.
Sears Home Services on December 30, 2024
Jean Karmen
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 26, 2024
Danny
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 25, 2024
Dorothy Tex
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 25, 2024
